Release of Information (ROI) Clerk, Full-Time

Position Highlights:

• Position: Release of Information Clerk


• Job Type: Full-Time


• Location: Main Hospital

Responsibilities:

1. Provides administrative support to the HIMS Department.
   
   
   
   • Performs data entry functions, utilizing our clients’ tracking application, to log, monitor, and complete request for information.
   
   
   • Responds to requests for medical records within a specified time frame.
   
   
   • Processes letters and reports for various departments and agencies.
   
   
   • Answering a high volume of incoming calls
   
   
   • Photocopy records and documents for billing and/or legal services
   
   
   • Burn CDs/DVDs of imagining studies for patient, clinic, and continuation of care requests (10-16 per day)
   
   
   • Maintains confidentiality of patient and hospital information: complies with HIPAA regulations
   
   
   • Process and update approved Amended Medical Records.
   
   
   • Process and scan the Sleep Study reports weekly per direction of Sleep Study Coordinator
   
   
   • Deliver physician statements to providers to complete for patient insurance requests.
   
   
   • Scan all incoming paperwork into correct patient chart. Verify signatures on paperwork in medical records.
   
   
   • Scan in Advanced Directives into patients’ chart and note in patients’ permanent records in Meditech.
   
   
   • Assists walk-in and phone customers with Release of Information needs according to established standards and procedures.
   
   
   
   


2. Maintain strict confidentiality of all patient information and ensure compliance with agency-prescribed release of PHI protocols, policies, and procedures as well as with all Federal, State, Local, OSHA and HIPAA regulatory standards. Maintain patient records in compliance with hospital policy and procedure.

1. Release information to persons and agencies according to regulations. Protect the security of medical records to ensure that confidentiality is maintained.

Requirements:

• High school diploma or equivalent required.


• One to three years related experience and or training; or equivalent combination of education and experience.


• Strong attention to detail and accuracy are required.


• Knowledge of commonly used medical terminology is preferred.

Compensation:

The anticipated compensation range for this position is $19.00 - $21.85per hour, commensurate with qualifications, education, experience, and other applicable factors. This position is non-exempt under the Fair Labor Standards Act.

Additional compensation may be available in the form of discretionary incentive or other compensation programs. Any such additional compensation is not guaranteed and is determined at the sole discretion of the organization based on applicable program terms, individual and/or organizational performance, and other eligibility requirements.

Benefits:

• Medical, dental, vision insurance


• Life Insurance


• Free Parking


• Paid time off


• Education assistance


• 403(b) with employer matching


• Wellness Program


• Additional benefits based on employment status

Application Deadline

Applications will be accepted through October 31, 2026

The anticipated application deadline is October 31, 2026 based on the Community’s good-faith expectation of the anticipated recruitment timeline. Community may extend the application deadline if needed and will update the posting accordingly.

Be Extraordinary. Join Us Today!

Community Hospital recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, Community Hospital is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. Community Hospital does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.