Relief Operator

Why you will love working at Maola:

• Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.


• Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.


• We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.


• Our employees are an integral part of who we are — what you do and what you think matters.

SUMMARY:
The Relief position provides flexible support across multiple roles in the Milk Production Department. This role ensures continuous operation by filling in various positions as needed and covering breaks and lunches. The Relief team member must be adaptable, dependable, and committed to maintaining safety and sanitation standards at all teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Operate the Milk HTST (High Temperature Short Time) system according to established protocols and quality standards.


• Monitor and operate filler equipment to ensure consistent product flow, quality, and efficiency.


• Assist as a relief operator in various areas, including the product line, cooler, raw receiving, and loading/unloading of case trailers.


• Provide break and lunch coverage for team members as assigned.


• Adhere to all safety and sanitation guidelines, including the correct use of tools and equipment, reporting hazards, and maintaining a clean and safe work environment.


• Perform tasks related to HTST and blending operations as required.


• Take on general relief duties as needed to support plant operations.


• Complete other duties as assigned by supervisors or management.


• Consistently follow all company safety protocols, which include understanding workplace hazards, using appropriate tools, reporting unsafe conditions, and assisting


• others to maintain a safe environment

BASIC REQUIREMENTS:

• High school diploma or equivalent required.


• Understands all key roles within the production area and be able to perform duties across multiple positions.


• Experience in dairy manufacturing preferred.

COMPETENCIES:

• Communication
  
  
  
  • Communicate clearly and effectively through multiple channels – oral, written, 
    visual, and non-verbal – ensuring our messages are understood and delivered 
    appropriately, whether in-person or digitally.
  
  
  
  


• Accountability
  
  
  
  • Take responsibility for actions and anticipate challenges before they arise.
  
  
  • Solve problems both within and outside of departments, proactively addressing issues as they occur.
  
  
  
  


• Customer Focused
  
  
  
  • Prioritize understanding and meeting both internal and external customer needs.
  
  
  • Ensure high levels of satisfaction and loyalty by anticipating customer 
    requirements and striving for exceptional service.
  
  
  
  


• Initiative
  
  
  
  • Proactive in identifying opportunities and addressing potential threats.
  
  
  • Act independently and decisively, rather than waiting for situations to demand action.
  
  
  
  


• Problem-Solving
  
  
  
  • Possess the ability to identify and address complex issues with minimal guidance.
  
  
  • Skilled at analyzing challenges and finding practical, effective solutions.
  
  
  
  


• Collaboration
  
  
  
  • Take responsibility for deliverables while also supporting others to ensure that 
    collective goals are met.
  
  
  • Able to work harmoniously with others toward a common goal, recognizing and 
    valuing each person’s contributions, is fundamental to successful collaboration.
  
  
  
  

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must be able to reach, bend, extend, and lift 50-60 pounds. It also requires reaching and handling dairy products and pushing and pulling stacks of products weighing up to 200lbs.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The work environment may require working in the cooler room with varying degrees of temperature and may include contact with water or dairy liquids.


• Exposed to a noise level of 90 decibels. The noise level in the work environment is usually moderate/high. Wet/slippery work conditions.

Maola Local Dairies is a farmer-owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk, cream, butter, and dry milk powders through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit www.maolamilk.com.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.