Account Director

Our client is a modern survey programming company that empowers consultants and investors to get fast, actionable insights. Specializing in time-critical market research surveys, they help clients quickly design, launch, and analyze surveys with high-quality data. The fully remote team spans 40+ cities worldwide, and leadership comes from top consulting and investment backgrounds.

As an Account Director, you will own and grow strategic accounts where our client already has a presence. This role combines account management with targeted prospecting to expand footprint within existing clients. You will support Business Development colleagues when new survey opportunities arise and ensure client satisfaction through expert project and account-level guidance.

Key Responsibilities:

• Serve as the primary point of contact for strategic accounts with existing survey or research service agreements.
• Conduct account- and project-level discovery calls to understand client needs and identify additional opportunities.
• Expand the company’s footprint within assigned accounts through targeted outreach and relationship building.
• Collaborate with Business Development Directors to close new survey opportunities and support the full sales cycle when needed.
• Partner with internal teams (survey engineering, product, client success) to deliver customized research solutions.
• Maintain deep knowledge of the market, client organizations, and competitive landscape to position our client as the leading solution for fast, reliable insights.

Ideal Candidate:

• 5–10+ years of experience managing strategic accounts, ideally selling research, insights, or data-driven solutions to consulting, private equity, or investment clients.
• Strong understanding of the survey/market research process from the client perspective.
• Skilled in both relationship management and prospecting within accounts to identify new opportunities.
• Proven ability to collaborate cross-functionally with internal teams to deliver client solutions.
• Excellent communication, negotiation, and consultative sales skills.
• Legally authorized to work in the U.S.

Compensation & Benefits:

• $160K–$220K OTE, depending on experience
• Fully remote

Why Join:

• High-impact role with direct influence on revenue growth and client success
• Opportunity to deepen relationships with top consulting and PE/hedge fund clients
• Fully remote, collaborative environment with a strong leadership team