Account Executive

TMASI GLOBAL is an international medical and travel assistance organization providing assistance, coordination, and support services to clients, insurers, assistance companies, healthcare organizations, travel partners, and corporate customers across international markets.

As TMASI GLOBAL continues to expand its international client and partner network, we are seeking a motivated, commercially minded, and relationship-focused Account Executive to join our team.

The successful candidate will support the development of new business, manage prospective and existing client relationships, identify commercial opportunities, and help deliver high-quality solutions to organizations operating in healthcare, insurance, travel, assistance, and related industries.

This is an excellent opportunity for a sales professional who enjoys working with international clients, building long-term relationships, and contributing directly to business growth.

Position Overview

The Account Executive will be responsible for developing new client relationships and supporting the growth and retention of existing accounts.

The role combines business development, consultative sales, account management, client communication, lead generation, and commercial coordination. The Account Executive will work with prospective clients to understand their needs and present appropriate TMASI GLOBAL services and solutions.

The successful candidate will maintain an active sales pipeline, conduct outreach to prospective customers, arrange meetings and presentations, prepare proposals, coordinate the sales process, and ensure a smooth transition from prospect to active client.

The role requires excellent communication skills, commercial awareness, organization, persistence, and the ability to establish professional relationships with stakeholders across different countries and industries.

Key Responsibilities

Sales & Business Development

Identify, research, and qualify potential clients and business opportunities in target markets.

Generate new leads through outbound prospecting, referrals, networking, industry events, professional platforms, email campaigns, and other appropriate channels.

Contact prospective clients and introduce TMASI GLOBAL's services and capabilities.

Conduct discovery calls and meetings to understand client requirements, challenges, budgets, and service expectations.

Develop and maintain an organized sales pipeline using the company's CRM or other approved systems.

Follow up consistently with prospects and move qualified opportunities through the sales cycle.

Schedule and conduct virtual or in-person presentations, demonstrations, and business meetings.

Work toward agreed sales, revenue, client-acquisition, and activity targets.

Identify opportunities for cross-selling and expanding services with existing customers.

Account Management

Develop strong and professional relationships with assigned clients and business partners.

Serve as a reliable point of contact for commercial and account-related matters.

Maintain regular communication with clients to understand changing requirements and identify opportunities for additional services.

Monitor account activity and coordinate with internal departments to ensure client requirements are communicated effectively.

Conduct periodic account reviews and maintain accurate client information.

Address commercial questions and coordinate the resolution of customer concerns with the appropriate internal teams.

Support customer retention by maintaining high standards of communication, responsiveness, and follow-up.

Identify opportunities to strengthen existing accounts and increase long-term client value.

Proposals & Commercial Coordination

Prepare sales presentations, proposals, quotations, capability statements, and other client-facing materials.

Work with internal operations, medical assistance, network, finance, and management teams to develop appropriate solutions for prospective clients.

Ensure proposals accurately reflect TMASI GLOBAL's services, capabilities, pricing, and agreed commercial terms.

Coordinate with relevant departments throughout the proposal and contracting process.

Maintain accurate records of proposals, negotiations, contracts, and client communications.

Follow up on outstanding proposals and support the conversion of qualified opportunities into signed agreements.

Escalate commercial, contractual, or operational issues to the appropriate manager when required.

Market Development

Research potential markets, industries, companies, insurers, healthcare organizations, travel companies, assistance providers, and corporate customers.

Monitor industry trends and identify emerging business opportunities.

Gather market intelligence and provide relevant feedback to the Business Development Manager and senior management.

Research prospective organizations and identify appropriate decision-makers and stakeholders.

Attend relevant industry conferences, networking events, trade shows, and business meetings when required.

Develop a professional network of contacts across healthcare, insurance, travel assistance, and related sectors.

Internal Collaboration

Work closely with Business Development, Operations, Medical Assistance, Network Management, Finance, Marketing, and senior management teams.

Communicate customer requirements clearly to internal stakeholders.

Ensure that commitments made during the sales process are aligned with operational capabilities.

Support the onboarding of new clients by coordinating relevant information between the customer and internal teams.

Provide regular sales activity reports, pipeline updates, forecasts, and account information to management.

Share customer feedback that may help improve products, services, processes, or market strategy.

Required Qualifications & Experience

Bachelor's degree in Business Administration, Marketing, International Business, Healthcare Management, Sales, Tourism, Insurance, or a related field is preferred.

Previous experience in sales, account management, business development, customer success, partnerships, or a related commercial role.

Experience in healthcare, medical assistance, insurance, travel assistance, tourism, hospitality, or B2B services is an advantage.

Experience working with international customers or multicultural teams is highly desirable.

Demonstrated ability to generate leads, conduct sales conversations, manage a pipeline, and develop customer relationships.

Strong written and spoken English.

Additional language skills such as German, Spanish, French, Arabic, or other relevant languages are an advantage.

Proficiency with CRM systems, Microsoft Office, Google Workspace, and digital communication platforms.

Key Skills & Competencies

The ideal candidate will demonstrate:

Excellent verbal and written communication skills.

Strong relationship-building and interpersonal abilities.

Consultative selling and customer-focused approach.

Strong prospecting and lead-generation skills.

Excellent negotiation and presentation abilities.

Commercial awareness and business judgment.

Strong organization and time-management skills.

Ability to prioritize multiple accounts and opportunities.

Persistence and professional follow-through.

Strong attention to detail.

Ability to work independently while collaborating effectively with international teams.

Confidence communicating with managers, executives, and other decision-makers.

Ability to work effectively across different cultures and time zones.

Performance Expectations

Performance in this position may be measured through:

Qualified leads generated.

Sales meetings and client engagements.

New accounts acquired.

Revenue generated.

Sales pipeline value and conversion.

Account retention and growth.

Cross-selling and additional business opportunities.

Client satisfaction and relationship quality.

Accuracy and timeliness of CRM records and sales reporting.

Achievement of agreed individual and team objectives.

What TMASI GLOBAL Offers

The opportunity to work with an international medical and assistance-services organization.

Exposure to international clients and business partners.

Experience across healthcare, insurance, travel, and assistance industries.

A collaborative and multicultural professional environment.

Opportunities for professional development and career progression.

Potential opportunities to participate in international meetings, conferences, networking events, and business-development activities.

The opportunity to contribute directly to the company's international growth.

Application Process

Interested candidates should submit a current CV/resume and cover letter explaining their relevant sales, account-management, business-development, or international client experience.

Please use "Account Executive" as the subject/title of your application.

TMASI GLOBAL is committed to equal employment opportunity and welcomes qualified candidates from diverse professional and cultural backgrounds.