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About the Role
As an Enterprise Account Executive focused on existing customers, you will play a crucial role in deepening and expanding relationships, driving growth and long-term success.
This is a full-time position based remotely in the US.
What You'll Do
Drive Growth: Identify and capitalize on revenue expansion opportunities within high-potential enterprise accounts, driving consistent growth.
Collaborate Cross-Functionally: Work closely with technical, product, and marketing teams to deeply understand customer needs and deliver tailored, value-driven solutions.
Lead Discovery: Conduct comprehensive discovery sessions with existing customers to uncover additional use cases and opportunities for cross-sell and up-sell initiatives.
Build Relationships: Cultivate and strengthen relationships with key stakeholders within customer organizations, including C-level executives and technical teams, ensuring alignment and satisfaction. Develop strong relationships with partner organizations to foster collaboration and drive mutual success.
Strategic Account Planning: Develop and implement strategic account plans focused on customer satisfaction, retention, and growth, aligning customer goals with Fivetran’s offerings.
Advocate for Customers: Serve as the voice of the customer within Fivetran, advocating for their needs and driving product enhancements that meet market demands.
Pipeline Management: Accurately forecast expansion revenue and maintain clear visibility into performance through active management of your sales pipeline.
Skills We're Looking For
Experience: Enterprise software sales experience, with a strong track record in customer expansion and account management.
Communication: Exceptional communication skills, with the ability to influence, negotiate, and engage multiple stakeholders in a value-driven sales process.
Industry Knowledge: Extensive knowledge of the data technology landscape, with a focus on solution-based selling.
Revenue Growth: Proven ability to identify and capitalize on expansion opportunities, driving revenue growth within existing accounts.
Organization: Exceptional organizational skills, with a focus on building and executing long-term strategic account plans.
Strategic Vision: A strategic thinker who can articulate customer needs and align them with Fivetran’s offerings.
Problem Solving: A resilient, proactive problem solver with the ability to overcome challenges creatively.
Customer-Centric: High energy, enthusiasm, and a customer-first mentality.
Relationship Building & Collaboration: Proven ability to build strong relationships with customers, partners, and internal stakeholders, fostering collaboration to deliver maximum value and ensure alignment with customer objectives
Technical Background: Experience with data integration, databases, ETL, or business intelligence technologies is a strong plus.
This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.
As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.
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