Accreditation Assistant

The Accreditation Assistant is responsible for supporting the activities of the Accreditation Services team, the Executive Director, and the general public in four main areas:  1) coordination and collection of accreditation recommendations and actions; 2) maintenance and updates of institutional and sponsor records in the Accreditation Management System and public-facing directory; 3) Communication with the public, Commission members, and institutions; 4) administrative support for the organization.

Responsibilities and Duties

• Assist the Director of Accreditation Services in completing tasks related to the Commission’s quality assurance and accreditation mission


• Answering and directing phone calls and emails to appropriate staff


• Drafting and proofreading correspondence, memos, and other documents


• Acting as a liaison between internal teams and external stakeholders


• Respond to inquiries received by email or phone


• Participate in accreditation-related duties, including but not limited to:
  
  
  
  • Validate information on institutional records in AMS to ensure accuracy of award and personnel information
  
  
  • Merge recommendation records in the Accreditation Management System
  
  
  • Draft, edit, and distribute award letters/certificates to institutions, programs, and Committees on Accreditation
  
  
  • Upload forms and correspondence to program records in AMS
  
  
  • Participate in training programs and related program activities
  
  
  • Maintain/update program outcomes URLs
  
  
  
  


• Perform other duties as required

Qualifications

• Minimum of an associate degree, a bachelor's degree preferred.


• Familiarity with institutional or programmatic accreditation in American higher education


• Competence in using Microsoft Office is required; experience using Smartsheet and Cognito Forms, as well as other process management tools, is recommended


• Ability to effectively communicate using verbal and written skills


• Demonstrated analytical, information technology, and attention to detail skills


• Collaborative team member

Environment: Remote work, some travel, and work on weekends is required.  General home office setting. Employee must be a legal US resident.