Administrative Assistant

Overview

We are looking for a highly organised and detail-oriented individual to join our team in a pivotal administrative capacity. This position plays a crucial role in supporting the daily operations of our busy practice, providing essential assistance to both staff and patients.

Key Responsibilities

• Manage day-to-day administrative tasks including scheduling appointments, answering phone calls, and responding to emails.
• Maintain accurate patient records and ensure confidentiality is upheld at all times.
• Assist with billing and insurance processes, ensuring all documentation is completed correctly.
• Coordinate with medical staff to facilitate smooth patient flow and support clinical operations.
• Implement office procedures and improve efficiency within the administrative team.

Requirements

• Proven experience in an administrative role, preferably within a healthcare setting.
• Excellent communication skills, both verbal and written.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite and familiarity with electronic medical records systems.
• Attention to detail and a commitment to providing exceptional patient service.

Nice to have

• Experience in a plastic surgery or dermatology practice.
• Knowledge of medical terminology.
• Ability to speak a second language.