Agency Program Coordinator

Description

Our mission is to improve lives by providing individualized homecare services and support people living at home. We know the care each person needs is unique, and we have built a large variety of services to provide the best person-centered care for our clients to lead fuller lives at home.

Accra is a diverse, inclusive, and equitable workplace in which all employees are valued and respected and can bring their whole self to work. Our employees reflect the demographics of the communities we serve, and we are committed to modeling diversity, equity, and inclusion within our industry.

Accra Offers:

• Work/Life Flexibility
• Professional Development Opportunities
• Generous Paid Time Off Options
• Free Mental Health/Wellbeing Program
• Medical, Dental and Vision Insurance (Full Time Employees)
• HSA & FSA (Full time Employees)
• 401(k) Retirement Plan
• Company Paid Disability & Life Insurance (Full Time Employees)

About This Role:

The Agency Program Coordinator will provide administrative support to Supervising Professionals and Program Leaders including, but not limited to taking phone calls from participants, employees, and other departments within Accra, faxing Early Reassessment, 45-day increase, Appeal forms, etc. at the request of Supervising Professionals. Follow up to answer any questions and assist clients by coordinating actions with the county as needed. Agency Program Coordinator will also assist with participating in Accra related projects and task forces as needed. 

Requirements

• 2-year degree preferred.
• 2-3 years in an administrative role for a Health or Human services agency is preferred.
• Ability to provide support to clients, administrative and office staff in a positive manner by clearly communicating in writing and/or verbally.   
• Advanced skills in the use of Microsoft Office Suite; Word, Excel, Outlook, and office technology (Fax Machine, Copier, Scanner). 
• Maintain a high standard of professional courtesy, flexibility, confidentiality while working in an office environment, independently and as a team member.
• Proficient in data collection, entry and typing skills while maintaining strong attention to detail and organization of information.
• Excellent customer service, interpersonal and problem-solving skills with a person-centered approach. 
• Must pass a background study with the Minnesota Department of Human Services.