AH Track and Trace Operator

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Track and Trace Operator for a third-party logistics company.

Responsibilities:

• Daily communication with drivers and customers

• Notifying appropriate parties of any issues

• Inputting updates into the system

• Answering incoming calls from clients

• Scheduling appointments

• Maintaining current knowledge of market trends in the transportation marketplace

• Other duties as required by business needs or as assigned

Working conditions:

Work schedules: Monday – Friday 17.00 EST- 01.00 EST

• Competitive Salary in USD

• Hydrid or Remote mode of work

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

• 1+ years of experience in the customer support field

• English level - upper-intermediate or higher

• Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment

• Expert knowledge of team members' roles and responsibilities

• Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within the company, and support a team environment

• Must possess strong organizational and time management skills to meet department goals and deadlines

• Must be punctual and have excellent attendance