AI Implementation & Operations Specialist

Employment Type: Part-Time, Independent Contractor (Initial part-time engagement with potential to scale to full-time; managed via Talent on Demand)

Work Model: Remote 

Work Hours: US Business Hours alignment (Pacific time zone)

Role Overview

We are seeking a versatile, mid-to-senior AI Implementation & Operations Specialist (3+ years of experience) to design, build, and optimize AI-driven workflows across a multi-entity business portfolio spanning B2C/D2C and B2B/enterprise models.

In this seat, you will combine technical AI depth with operational execution—acting as both an automation architect and a hands-on operations specialist. You will engineer AI-powered systems across marketing, sales, accounting, and general administration while directly handling routine operational tasks such as payroll administration and monthly invoicing. Designed for a high-agency problem solver familiar with the U.S. market, your primary objective is to streamline cross-functional processes, improve business efficiency, and eliminate operational friction across all touchpoints.

Key Responsibilities

1. Cross-Functional AI Implementation & Workflow Optimization

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  Cross-Department Automation: Design and deploy AI-assisted workflows across marketing, sales pipelines, operations, and accounting/finance functions across multiple business lines.

  
  


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  Process Streamlining: Evaluate existing B2C/D2C and B2B operational models to identify manual bottlenecks, building scalable automated alternatives to improve overall efficiency.

  
  


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  System Integrations: Connect disparate software platforms, CRMs, and third-party tools to create seamless, automated data flows and agentic execution.

  
  

2. D2C / E-Commerce & Marketing Automation Support

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  E-Commerce Workflow Execution: Build and maintain automations within D2C tech stacks (e.g., WooCommerce, e-commerce fulfillment systems, and customer communication channels for)

  
  


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  Marketing & Social Workflows: Support digital marketing operations, automating social media workflows (e.g., Instagram marketing, lead intake), email sequences, and customer engagement cadences.

  
  

3. Operational, Financial & Administrative Execution

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  Routine Financial Tasks: Handle day-to-day administrative and financial workflows, including monthly invoicing, payment tracking, and routine payroll support.

  
  


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  General Administrative Support: Execute routine operational checklists across multiple business units, ensuring administrative tasks are completed accurately and on schedule.

  
  


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  Documentation & SOPs: Document all implemented AI workflows, automation logic, and operational procedures to maintain clear internal records.

  
  

Required Skills & Qualifications

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  Professional Experience: 3+ years of experience in AI implementation, workflow automation, or technical business operations.

  
  


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  U.S. Market Experience: Proven track record supporting U.S.-based businesses, understanding U.S. commercial norms, customer expectations, and business operations.

  
  


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  E-Commerce & Tech Stack Familiarity: Experience working with D2C/e-commerce platforms (WooCommerce), social marketing platforms (Instagram), and automation tools (e.g., Zapier, Make.com, n8n, or custom API scripts).

  
  


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  Multi-Business Adaptability: Ability to manage competing priorities across different business models (B2C consumer products and B2B/enterprise service models).

  
  


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  Financial & Admin Aptitude: Comfortable managing routine financial administration, including invoicing, basic bookkeeping support, and payroll execution.

  
  


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  Communication & Alignment: Fluent written and spoken English, with availability to maintain consistent overlap during standard U.S. business hours (PST)

  
  

Preferred Qualifications

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  Prior experience working within a multi-entity startup or founder-led portfolio environment.

  
  


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  Direct experience with conversational AI tools, LLM prompting, and agentic automation workflows.

  
  

Success Metrics (KPIs)

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  Operational Efficiency: Successfully converting manual, multi-departmental processes into streamlined, AI-assisted workflows.

  
  


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  E-Commerce Campaign Velocity: Improving lead routing, customer communication response times, and marketing automation for D2C operations.

  
  


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  Financial & Administrative Accuracy: Executing monthly invoicing, payroll tasks, and administrative updates on time with zero error rates.