Amazon Virtual Assistant (Vendor Central, Catalog and Operations)

JOB LOCATION: Remote

SALARY: TBD



JOB DESCRIPTION

As an Amazon Virtual Assistant (Vendor Central, Catalog and Operations), you will be responsible for taking ownership of catalog workflows, reporting, and data processes for large-scale Amazon apparel catalogs. This is not a basic data entry role; you will focus on executing, quality-assuring, and improving structured backend operations to ensure data accuracy and seamless listing functionality.

KEY RESPONSIBILITIES

• Catalog Management: Populate and manage Amazon Vendor Central item setup templates and execute bulk catalog updates via flat files.


• Issue Resolution: Investigate and resolve complex catalog issues, including fixing variation errors, missing attributes, and suppressed items.


• Data Analysis & Reporting: Analyze large datasets to identify inconsistencies, builed and validate pivot-based reporting, and maintain internal tracking tools.


• Amazon Case Management: ​​​​​Monitor and resolve Vendor Central alerts, managing support cases to fix backend disrepancies.


• Quality Assurance: Execute strict QA and validation of all data outputs before submission to maintain flawless catalog integrity.


• Process Optimization: ​​​​​​Troubleshoot data workflows, help document standard operating procedures (SOPs), and eventually review or delegate tasks to support team members.

LINE OF BUSINESS (LOB)

• General Virtual Assistance with a focus on Amazon Vendor Central Management


• Specialized in advanced catalog architecture, data analytics, and workflow operations (e.g., Bulk Flat Files, Complex Variations, Pivot Reporting, SOP Creation)


• Focus Areas:
  
  
  
  • End-to-end execution and QA of apparel and footwear catalogs.
  
  
  • Advanced Excel tracking and reporting tool optimization.
  
  
  • Resolving complex listing suppressions and account alerts.
  
  
  • Team leadership, workflow documentation, and task delegation
  
  
  
  

QUALIFICATIONS

• Advanced proficiency in MS Excel and Microsoft 365 (ability to build/validate pivot tables and manage large, messy datasets is required).


• Fluent in English with excellent written communication skills.


• High attention to detail, accuracy, and strong proactive problem-solving skills.


• Experience with Amazon Vendor Central is highly preferred.


• Background in catalog management (specifically managing complex size/color variations) is a major plus.


• Familiarity with project management tools is an advantage.


• Ability to follow structured workflows and adapt to increasing ownership over time.


• Available for full-time work (40 hours).


• Willing to work on a schedule ​​​Central Standard Time (night shift)

SYSTEM REQUIREMENTS

Main Device:

• Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.


• RAM: 8 GB or higher.


• Storage: Minimum of 112 GB.


• Internet Speed: At least 20 Mbps for both download and upload speeds.

Backup Device:

• Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.


• RAM: Minimum 4 GB.


• Storage: Minimum of 112 GB.


• Internet Speed: At least 10 Mbps for both download and upload speeds.

Note: The use of mobile phones or tablets is not accepted for this role.