Applications Engineer II

• Serve as a technical expert supporting customers on PBS bioreactor systems and bioprocess optimization
• Troubleshoot and resolve cell culture and process-related challenges in a timely manner
• Provide remote and on-site training to customers and internal teams
• Partner with Sales to support customer engagements and drive successful adoption of PBS technologies
• Lead and participate in technical discussions with key clients
• Translate customer feedback into actionable insights for product development teams
• Support development of technical marketing materials (application notes, white papers, etc.)
• Work collaboratively with the Field Service team to help complete services on PBS bioreactors in the field as necessary

• Bachelor’s degree in Engineering or Scientific discipline with 5+ years of relevant experience, or Master’s degree with 3+ years of experience
• Hands-on experience with immune cell culture (T cells, NK cells)
• Experience working with bioreactor systems
• Strong troubleshooting and root cause analysis skills
• Excellent communication skills with the ability to explain complex technical concepts clearly
• Ability to work independently and collaboratively in a fast-paced environment
• Willingness to travel (up to ~25%)

• Experience working in biotech, biopharma, or related industries
• Experience creating technical documentation or publications
• Customer-facing or applications support experience

• Be part of a company advancing cell therapy and bioprocessing innovation
• Work in a collaborative, high-impact environment
• Opportunity to influence product development and customer success
• Competitive compensation and benefits
• Remote flexibility with global exposure

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: Remote