Assistant Manager, Credentialing

Assistant Manager, Credentialing

Join an award-winning and talented organization that delivers world-class healthcare workforce solutions. Working within a passionate and metrics-driven federal healthcare staffing team, you will bring your attention to detail and candidate-first approach to help Cynet Health meet critical credentialing and compliance deliverables for our clinicians and clients.

About the Role:

The Assistant Manager, Credentialing (AMC) supports the credentialing process, working under the Direct Supervision of the Associate Director of Credentialing and will work closely with all members of the credentialing team to provide comprehensive support services to the credentialing team and the candidate. In addition, the AMC will collaborate with the Operational Teams to ensure compliant, efficient, and timely onboarding and credentialing processes while promoting positive outcomes.

What will you be doing day to day?

• Act as Primary point of contact with Client Credentialing Partners, to include participation in Client Credentialing/Compliance Meetings as applicable 
• Communicate with Candidates, Vendors and Clients to support the credentialing process. 
• Urgently escalates candidate credentialing concerns including Background Hits, Adverse Drug Screens, Licensure/Certification Hits, Employment/Education Verification, Suspected Fraudulent documents, etc.
• Verification of licensing and other essential credentials; mitigate challenges that may lead to negative outcomes such as non-compliance, cancellations, and/or pushed starts.  
• Responsible for facilitating ongoing training and updates regarding client requirements to include training on client credentialing platforms, Cynet policies/processes, and The Joint commission Standards while maintaining Cynet Education database. 
• Provide approval for credentialing exceptions and conditional clearance as applicable within Cynet Credentialing Policy Guidelines  
• Maintain a high level of confidentiality to include protecting candidate PHI/PII in compliance with local, state, and federal laws and regulations to include adherence to HIPAA Standards. 
• Project management and/or administrative support for special projects as assigned.
• Other duties as assigned 

Your Experience:

• Required minimum of 2 years’ experience in Healthcare Staffing credentialing and/or compliance role
• Knowledgeable of The Joint Commission Standards 
• A Bachelor's degree in Human Resources or related field such as Healthcare and/or Information Management is preferred.

Your Skills:

• Must be detail oriented with strong organizational skills 
• Excellent communication and collaboration 
• Able to navigate multiple credentialing databases 
• Outstanding documentation management within software platforms & vendor portals  
• Skilled in multi-tasking  
• Excels in time management skills &multi-taking with demonstrated ability to meet deadlines
• Responds positively to coaching & constructive feedback

About Cynet Health:

Headquartered in the Washington, D.C. metro area, Cynet Health is a Joint Commission Certified Workforce solutions company that helps our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynethealth.