Associate Project Manager

Associate Project Manager, 9383 -1

Paradigm is seeking an Associate Project Manager (APM) to
oversee the administration of Remediation and/or Class Action projects.  The APM works for the Project Manager who is
the primary face of operations to our clients.  Internally, the APM may coordinate with sales representatives, data
analysts, software engineers, contact center supervisors, disbursement
specialists, claims analysts, and other personnel.

Job Responsibilities:

• Provide timely and accurate budget/estimate review and management; monthly revenue forecasting; and monthly invoice review. Ensure that projects are within scope and manage client communication when necessary.
  
  
• Provide coaching and guidance to the team members about every aspect of the project so that the team members can understand their tasks fully and act on them efficiently.
  
  
• Continually monitor, evaluate, and guide project staff to meet project deliverable deadlines, within budget and at the highest quality standards.
  
  
• Look for way to improve the clients processes and procedures to deliver services more profitably to our clients while enhancing efficiency with our internal partners.
  

• In partnership with our Training Team, develop training curriculum and facilitate training classes as needed.
  
• Work with stakeholders in operational departments to enhance service quality standards to meet and/or exceed client expectations.  This position is responsible for fostering a team environment and building cooperation between client services team members, company team members, and sales to provide the highest quality service standards, reach revenue targets, and obtain efficiency/profit goals.
  

Approved Hub Locations:

Requirements

Benefits