Program and Case Management
- Oversee the full cycle of client engagement, from initial intake and assessment through program discharge, ensuring timely and coordinated service delivery.
- Develop individualized service plans (ISPs) and behavioral support plans aligned with client needs, preferences, and goals.
- Continuously monitor client progress and revise service plans to support meaningful, goal-driven outcomes.
- Manage client and staff schedules by overseeing time-off requests, coordinating shift coverage, and identifying staffing needs.
- Maintain accurate records and reports, including progress notes, incident reports, and data tracking, in accordance with DABS policies and regulatory mandates.
- Coordinate with Regional Center case managers, conservators, and other stakeholders to enhance service opportunities, ensure alignment, and promote continuity of care.
- Collaborate with the Vice President of Operations, Behavioral Department, and other teams to assess program effectiveness, and proactively address challenges.
- Support ad-hoc projects related to program operations and organizational objectives.
Staff Supervision and Development
- Lead, supervise, and evaluate direct support staff, providing constructive feedback to promote professional growth.
- Conduct a minimum of two (2) monthly check-ins per client to evaluate service quality.
- Provide at least 5% supervision to all Registered Behavior Technicians as required by the Behavior Analysis Certification Board (BACB).
- Participate in recruiting, onboarding, and training new hires to support alignment with role expectations and organizational values.
Compliance and Quality Assurance
- Regularly evaluate and enhance intake procedures and service workflows to improve efficiency and program impact.
- Track and use program metrics to guide decisions and strengthen accountability.
- Ensure operational procedures comply with company standards, program design guidelines, and relevant state and federal regulations (Title 17 & 22).
Licensure or Certification Requirements
- Active Board Certified Behavior Analyst (BCBA) or Board Certified Behavior Analyst-Doctoral (BCBA-D) certification.
- Completion of the 8-hour supervision training and ongoing maintenance of supervisor status per BACB requirements.
- Alternatively, candidates with at least twelve (12) semester units in Applied Behavior Analysis and a valid license as a psychologist, Licensed Clinical Social Worker, or a Licensed Marriage and Family Therapist may be considered under Behavior Management Consultant guidelines.
Knowledge, Skills, and Abilities
- Minimum of two (2) years of experience supporting adults with developmental disabilities in community or day program settings.
- Strong ability to take initiative, analyze challenges, and exercise sound judgment in decision-making.
- Exceptional written and verbal communication skills for clear documentation and effective stakeholder engagement.
- Proven ability to manage competing priorities and tasks efficiently, maintaining attention to detail and meeting deadlines.
- Ability to work independently while fostering a collaborative environment with clients, team members, and partners.
- Proficiency in Google Workspace, and Microsoft Office, with the ability to learn and adapt to new digital tools and systems.
Other Requirements
- Must pass a criminal background check.
- Obtain CPR/First Aid certification within 30 days of employment.
- Possess reliable transportation, valid California driver’s license, insurable driving record, and meet minimum state auto insurance requirements.
- Ability to perform First Aid/CPR in emergency situations.
- Capable of assisting clients during seizures. Ability to push, pull, and lift up to 60 lbs.