Behavioral Health Care Manager (BHCM)

About Heritage Health
Network:

Heritage Health Network (HHN) is a leading healthcare organization committed to improving the health and wellness of vulnerable populations in Riverside and San Bernardino counties. We deliver Enhanced Care Management (ECM) by integrating clinical care with essential social support to provide high-touch, person-centered services. Our mission is to empower and inspire our members—those at risk of hospitalization, experiencing health disparities, or living with limb loss—to live longer, healthier, and happier lives.

Position
Overview:

Requirements

Key
Responsibilities:

• Clinical Oversight: Review and sign off on charts and case notes to ensure compliance with regulatory and quality standards.
  

• Team Collaboration: Participate in weekly case management meetings with the ECM care team to support integrated, holistic care plans.
  

• Behavioral Health Assessments: Conduct or oversee comprehensive assessments to identify behavioral health and psychosocial needs, informing individualized care plans.
  

• Supervision: Guide and provide clinical supervision to care team members, ensuring high standards of practice and professional development.
  

• Care Management: Offer ongoing management of behavioral health conditions, including counseling, crisis intervention, and resource coordination.
  

• Community Engagement: Collaborate with community organizations, participate in outreach activities, and provide presentations or workshops as needed.
  

• Documentation: Maintain accurate, timely records in the electronic health record (EHR) system while adhering to confidentiality and compliance standards.
  

Qualifications:

• Minimum of 2 years of experience providing direct member services.
  

• Strong knowledge of Medi-Cal regulations and behavioral health care practices.
  

• Expertise in evidence-based practices (EBPs), DSM-V, and behavioral health methodologies addressing conditions such as depression, anxiety, trauma, and substance use disorders.
  

• Exceptional interpersonal, communication, and organizational skills, with a demonstrated ability to work within a multidisciplinary team.
  

• Familiarity with health disparities affecting vulnerable populations, particularly Black and Hispanic communities.
  

• Proficiency in care coordination, crisis intervention, and culturally competent care.
  

Benefits

Heritage Health Network
offers a supportive community and opportunities for professional
growth, aiming to enhance patient and employee experiences. Join
us in making a lasting impact on community health.