Billing Specialist

Imagine360 is seeking a Billing Specialist to join our team! This role is responsible for accurate and timely billing of administration charges to clients. The Billing Specialist works closely with configuration, finance, client banking, client experience and eligibility teams to ensure all bills are sent out in accordance with company standards and client expectations.

Position Location: 100% remote

Responsibilities include but are not limited to:

• Examine, troubleshoot and create monthly bills by the required due date for groups assigned.
  
  
  
  • Maintain assigned group workload, ensuring all monthly bills are sent to clients timely and without error.
  
  
  • Review billing inconsistencies, errors or problems and make applicable corrections to the bill prior to releasing to the client.
  
  
  • Follow established team processes for generating or updating client billing distribution lists, billing templates and/or bill styles.
  
  
  • Review rates via required team process to ensure all charges are billed at an accurate rate, including mid-year rate changes, annual renewals and new groups.
  
  
  • Utilize an approved company storage system and naming convention to file monthly bills and related documents.
  
  
  
  


• Review production metrics provided by leadership on a consistent basis throughout the month.


• Meet assigned goals and metrics surrounding monthly billing.


• Review incoming quality audits within the required turnaround time.


• Meet assigned quality audit monthly goal.


• Review and reply to billing inquiries in a professional and timely manner.


• Correspond with clients, Client Experience, Member Experience or other departments and teams to resolve billing questions and issues.


• Participate in required training and meetings, one on one coaching sessions, and team huddles.


• Perform other duties and projects assigned.


• Perform all tasks in accordance with HIPAA guidelines.

Experience/Education:

• High School Diploma or GED

Required Experience:

• 2-3 years of client billing or accounts receivable required, or equivalent combination of education and experience.

Skills and Abilities:

• High level of accuracy and attention to detail.


• Strong technology skills (Microsoft products).


• Ability to interpret large amounts of data, making sense of transactions.


• Strong verbal and written communication skills with the ability to resonate with others to impact positive outcomes.


• Team player able to collaborate with other departments.

What can Imagine360 offer you?

• Multiple Health Plan Options


• Company paid employee premiums for Dental, Vision, STA, & LTD, plus Life Insurance


• Parental Leave Policy


• 20 days PTO to start / 10 Paid Holidays


• Tuition reimbursement


• 401k Company contribution


• Professional development initiatives / continuous learning opportunities


• Opportunities to participate in and support the company's diversity and inclusion initiatives

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Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions.

Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**