Billing Specialist- Internal Applicants

Position Title: Billing Specialist (Full Time, Non-Exempt)

Who’ll You Report To:
Billing Supervisor

Job Description:

This role is currently only open to active employees of Vimly. External applicants may be considered at a later date.

As a Billing Specialist at our dynamic benefits administration software company, you will be integral to the success of our client-focused services. A critical function for our business is ensuring we comply with financial regulations and recognize revenue accurately and in a timely fashion. Our customers need a trusted business partner and a vital part of their experience will be in your hands as you ensure timely and accurate billing, making it easier for them to do business with us. You will work closely with the Billing Supervisor and other team members to support and enhance billing processes.

Job Responsibilities

• Perform reconciliations of provisioning data to billing and contracts to identify issues and work with partners to drive root cause solutions.


• Analyze procedures and problems within manual/automated systems. Report findings and recommend and assist in implementing solutions for resolution.


• Assist with analyzing and driving solutions to complicated billing issues from our partner organizations and implement corrective adjustments.


• Research records in the revenue stream with errors and work with process owners to take corrective action when required.


• Participate and support new systems, product implementations, changes to tools, queries and reports and partner with others to ensure continuous process improvement.


• Expertly process and manage invoices, payments, billing adjustments, and delinquency notices.


• Ensure timely and accurate processing of all daily, weekly, monthly, quarterly, and annual billing processes.


• Complete financial audits, account reconciliations, monthly closings, among other billing related services ensuring compliance with regulatory requirements.


• Use Excel and internal billing systems for audit processes and data management.


• Maintain accurate billing records and documentation, demonstrating meticulous attention to detail.


• Provide advanced training and support to customer-facing teams on billing-related questions.


• Collaborate with other departments to resolve complex billing issues and improve client satisfaction.


• Monitor and analyze billing data to identify trends and areas for improvement, utilizing your analytical skills


• Assist in the development and implementation of billing policies and procedures, contributing your professional insights.


• Conduct regular audits of billing processes to ensure accuracy and compliance with industry standards.


• Assist in preparing reports on billing activities and performance for senior management.


• Perform other responsibilities as defined by the billing team roadmap.

Qualifications

• Bachelor’s degree in finance, accounting, business administration, or related field is desired.


• Minimum of 2 years of experience in billing or related field.


• Strong understanding of billing processes, including invoicing, payment processing, and adjustments.


• Strong numerical and data analytics skills.


• Experience managing projects is preferred.


• Excellent communication and interpersonal skills.


• Strong attention to detail and organizational skills.


• Proficiency in billing software and Microsoft Office Suite.

What Will Help You Excel

• Deep alignment with Vimly's core values and strategic goals, embodying these principles in all aspects of leadership and decision-making to drive the company's vision forward.

• Exceptional organizational skills paired with a strong aptitude for information technology, enabling effective management of complex projects and technological challenges.


• Proven leadership abilities characterized by the capacity to influence, inspire, and mobilize teams towards innovative solutions and achieving common goals.


• Advanced interpersonal skills, including superior written and oral communication capabilities, essential for effective collaboration and relationship building with diverse stakeholders.


• A track record of delivering outstanding internal and external customer service, demonstrating a deep understanding of customer needs and exceeding expectations in service delivery.


• Comprehensive experience in documenting technical processes and conclusions, coupled with the ability to create and disseminate supportive materials that enhance team and client understanding.


• High adaptability and flexibility, with a demonstrated ability to thrive in ambiguous situations, quickly adjusting strategies and approaches in response to changing business needs.


• A proven history of successfully tackling multiple and complex operational and technical challenges, showcasing innovative problem-solving skills and a results-oriented mindset.


• Extensive experience working in dynamic, fast-paced environments, ideally within high-tech start-ups or similar settings, demonstrating resilience, agility, and the ability to drive success under pressure.

What We Offer

Pay Range: $24.00 to $30.00 This role is non-exempt and eligible for approved overtime. Actual compensation offered may vary depending upon many factors, including a candidate’s skills, qualifications, experience, and location.

Salary is only one component of the Vimly Benefits Solution Total Rewards Program. Vimly offers its eligible employees and their dependents (including domestic partners) a comprehensive and competitive benefits package:

• Medical, Dental and Vision Coverage


• 401(k) Retirement Plan with employer match


• 20 PTO days accrued within the first year (includes sick time)


• 10 holidays per year, Diversity Time Off and Paid Volunteer Time Off


• Life and AD&D Insurance


• Long-term and Short-term Disability Insurance


• Voluntary Life Insurance


• Voluntary Long-Term Care (LTC) insurance


• Voluntary Pet Insurance


• Voluntary Legal Plan


• Health Savings Account (HSA)


• Flexible Spending Accounts (FSA)


• AFLAC Voluntary Benefits


• MetLife Voluntary Benefits


• Employee Assistance Program

Vimly Benefit Solutions is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Vimly is also committed to the full inclusion of all qualified individuals. As part of this commitment, Vimly will ensure that persons with disabilities are provided reasonable accommodations. Vimly is prepared to modify or adjust the job application process, or the job or work environment, to make reasonable accommodations to the known physical or mental limitations of the applicant or employee, unless the accommodation to impose is an undue hardship. If reasonable accommodation is needed, please contact [email protected].

Vimly is an Equal Opportunity Employer.  For detailed standards and policies, please refer to the Vimly Employee Handbook