Business Development Representative West Coast

Help make the world more hospitable

The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.

You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.

If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.

About the role

Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:

• Run multi-channel cold outreach including calls, emails, and targeted sequences to hotel GMs, revenue managers, and procurement contacts, converting conversations into booked discovery meetings for the Account Executive team


• Research and tier new business opportunities in the West Coast market, building pipeline on your own initiative 


• Track and report pipeline activity to your direct manager on weekly, monthly, and quarterly cadences


• Feed market intelligence from hotel operators back to your regional commercial team to sharpen targeting and outreach approach


• Utilize AI often to do research and prospecting

• Ideally at least six months of experience in an outbound-facing role where you initiated contact and handled rejection, whether BDR, SDR, inside sales, or a high-contact customer-facing position


• Hospitality experience required


• A genuine connection and passion to hospitality, through hotel operations, front desk, reservations, events, food and beverage, or deep curiosity about how hotels work, so you can speak credibly to a GM from the first call


• Clear written and verbal communication in both languages, with the ability to adapt your tone for different decision-maker profiles


• AI Fluency Level 2 or the equivalent hands-on experience: deliberate use of AI for outreach research and drafting, consistent review before anything goes out, and full ownership of the result

AI Fluency Level 2: In practice, this means using AI to draft and personalise outreach to hotel GMs, giving it real context about the property, the GM's known situation, and the tone that works with hospitality operators, then reviewing and editing before anything is sent. You are actively experimenting with AI sequencing tools and research assistants and building a view on what produces better results with North American prospects. Every message that reaches a prospect is yours.

For more information on AI fluency at Mews, please refer to "AI Fluency at Mews: A Comprehensive Guide for Candidates" on Confluence.

• Familiarity with Salesforce and outbound platforms such as Outreach, Salesloft, or LinkedIn Sales Navigator


• Prior BDR or SDR experience at a SaaS company with a track record of hitting activity and pipeline targets