About Payliance

Founded in 2007, Payliance is a trusted leader in payment processing — processing more than $63 billion annually, supporting 40,000+ merchant locations, and serving over 350 lending clients. We offer an all-in-one platform for real-time funding, payment processing, account verification, and recovery services, giving lenders the technology to operate efficiently and confidently.

What sets Payliance apart is our blend of modern technology, deep industry expertise, and a highly collaborative, people-first culture. Backed by Serent Capital, we're expanding our capabilities and delivering measurable results for clients across lending, e-commerce, collections, and gaming.

About the Role

We are looking for an analyst who can take messy, incomplete data and turn it into clear, actionable insights using Excel, SQL, and BI tools. You'll work directly with business leaders to answer ambiguous questions, identify performance drivers, and help guide decisions. This role sits at the intersection of data and operations — pulling together information across systems, building reliable reporting, and turning repeated asks into scalable outputs that improve visibility and speed of decision-making.

This is a builder role in a growing company. The right person works independently, handles imperfect data without waiting for perfect conditions, and creates structure where it doesn't yet exist.

What You'll Do

Analysis & Insights

· Analyze business performance to identify trends, drivers, and anomalies.

· Translate raw data into clear, concise insights for non-technical stakeholders.

· Turn ambiguous questions into clear analytical approaches and actionable outputs.

· Present findings in a way that drives decisions — not just awareness.

Reporting & Scalable Outputs

· Build structured, repeatable analyses in Excel from imperfect and fragmented data.

· Convert recurring business questions into simple, scalable reporting that doesn't require rebuilding every time.

· Identify opportunities to reduce manual effort in reporting so the business spends less time pulling data and more time acting on it.

Business Partnering

· Partner directly with leaders across Operations, Sales, and Finance to frame problems and guide decisions.

· Work as a thought partner — helping define the right question before jumping to analysis.

· Follow through beyond delivery to understand whether your analysis drove the expected outcome.  

Compensation & Benefits

· Base Salary: $85,000 – $115,000, commensurate with experience.

· Performance-based annual bonus.

· Medical, Dental, and Vision insurance.

· 401(k) with company match.

· Generous PTO plus paid company holidays.

· Company-paid life and long-term disability insurance.

· Paid parental leave.

Work Environment

Remote-first with collaboration across U.S. time zones. Occasional travel may be required for team on-sites or company events.

Equal Employment Opportunity

Payliance is an equal opportunity employer. We value diversity and strive to create an inclusive workplace for everyone. Discrimination or harassment of any kind — based on race, color, sex, religion, sexual orientation, gender identity, national origin, age, disability, genetic information, or pregnancy — is not tolerated. Reasonable accommodations are available throughout the application and employment process.

What You'll Bring

Required Qualifications

· 3+ years of experience in business analytics, strategy, operations, or similar roles.

· Advanced Excel skills — complex formulas, lookups, pivot tables, and the ability to build clean outputs from raw or unstructured data.

· Solid SQL skills sufficient to pull, validate, and explore data independently.

· Strong ability to take ambiguous problems and produce clear, practical answers without waiting for perfect inputs.

· Sharp executive presence — you communicate findings clearly and concisely, and know how to read the room.

· Experience working directly with business stakeholders to frame problems, not just fulfill requests.

· Demonstrated ability to build repeatable processes and outputs from scratch, not just maintain existing ones.

· Genuine openness to adopting AI tools and a willingness to experiment with new technology to work smarter and faster.

Preferred Qualifications

· Familiarity with BI tools such as Tableau or Power BI.

· Experience in fintech, payments, or a similarly complex operating environment.

· Background in a PE-backed or high-growth company where priorities shift and speed matters.

· Demonstrated use of AI tools to accelerate data analysis, automate reporting, or improve analytical workflows.

How Your Success Will Be Measured

· Decision Impact: Business leaders receive fast, clear answers that lead to action — not just reports.

· Scalability: Repeated questions become simple, reliable analyses that don't require rebuilding each time.

· Manual Effort Reduction: Measurable decrease in time spent on manual reporting through automation and process improvements.

· Stakeholder Satisfaction: Quality and responsiveness of analytical support as rated by business partners.

· Visibility Improvement: The business gains better, faster visibility into performance drivers and emerging risks.