Business Operations Specialist

Vistra seeks a Business Operations Specialist to support project management for the Defense Suicide Prevention Office by guiding day-to-day operations and driving continuous improvements with systems and tools. The position requires strong analytical capabilities, business operations expertise, and the ability to engage with internal and external stakeholders to move complex initiatives forward.   This position is primarily remote with occasional on-site requirements at the Mark Center or Pentagon. Candidates in the Metro DC area strongly preferred. 

Responsibilities include:

• Shape and inform the organization’s vision, strategy, and long-term goals while ensuring operational efficiency through streamlined workflows and processes.
• Enhance operational efficiency via streamlining processes, supporting project management efforts, and building or refining workflow tools to improve tracking, coordination, and execution across the enterprise.  
• Support the administrative activities associated with managing information and meetings for Suicide Prevention and Response Independent Review Committee (SPRIRC)

• Bachelor’s degree in Business, Public Administration, Information Systems, or related field and 3-10 years of directly related experience
• Experience supporting business operations, including conceptualizing and designing operating models that enable mission execution
• Demonstrated ability to conduct process improvement work, including identifying, defining, and implementing improvements to workflows or operational systems
• Understanding of strategic planning principles with experience supporting or contributing to organizational strategy and operating plans
• Systems understanding and the ability to assess how tools, processes, and platforms interconnect to support mission requirements
• Experience performing administrative, coordination, or project management activities in support of organizational operations
• Expert proficiency with Microsoft Office, including Excel in support of process improvement, data analysis, and meeting minutes
• Strong organizational, project management, and problem-solving skills with the ability to manage multiple priorities 
• Public Trust. A minimum of Secret Clearance is preferred.

Additional Preferred Qualifications

• Previous DoD administrative or office management experience
• Experience using workflow tools or supporting Agile methodologies, including process mapping.
• Familiarity with government or public-sector operations, including task management systems like CATMS.
• Ability to translate technical or workflow solutions into business outcomes to leaders.
• Experience working in a military environment or within military personnel 
• Certification in project management (e.g., PMP, Lean Six Sigma)

About Vistra:  Vistra Communications, doing business as Vistra and Vistra Federal Solutions, is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Tampa, FL with an office in Alexandria, VA providing professional support serviced to Defense, Federal, and Civilian Agencies.  Approximately 25% of our “team member” employees work in the National Capital Region, providing communications, outreach, and organizational transformation services to our public sector customers.  Vistra provides medical, dental, and vision benefits, life and disability insurance, employer matching 401(k) retirement plan, Paid Time Off, Parental and Bereavement Leave, and Professional Development, among other benefits. 

US Citizenship Required: Due to the requirements of the federal contract that this position supports, U.S. citizenship is required. Citizenship will be confirmed via I-9/E-Verify at the start of employment.