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Remote Call Center

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

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Job Description - Remote Call Center

Remote Call Center needs 2+ years experience

Remote Call Center requires:

  • Salesforce
  • Optifacts
  • Lab systems

Remote Call Center duties:

  • Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
  • Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications,
  • Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.
Original job Remote Call Center posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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