Certified Medical Assistant- Chronic Care Management

Belle is seeking a full-time, remote Medical Assistant to help deliver high-quality, member-centered care. In this role, you’ll play a key part in improving clinical outcomes, supporting care coordination, and enhancing the experience for both members and their caregivers.

This position is ideal for a compassionate MA who is passionate about improving the health and well-being of older adults through personalized, holistic support.

• Review Community Health Worker (CHW) appointment documentation for accuracy and completeness, escalating issues to the nurse case manager as needed.
• Support care coordination activities, including scheduling follow-up appointments and communicating with members or their caregivers.
• Mail and/or email patient care plans and educational materials as directed by case managers.
• Accurately update and maintain patient records within the electronic health record (EHR) system.
• Protect patient confidentiality and ensure compliance with all HIPAA and organizational policies.

Experience, Skills, & Personality 

• Certified or Registered Medical Assistant (CMA/RMA) required.
• 2 years of experience in a medical office, telehealth, or care coordination setting.
• Experience using EHR systems (eClinicalWorks preferred).
• Strong organizational skills and high attention to detail.
• Excellent written and verbal communication abilities.
• Self-motivated and able to work independently in a fast-paced, remote environment.
• Experience working with older adult populations preferred.
• Naturally empathetic, with strong active listening and problem-solving skills.

Benefits

• Competitive compensation based on experience
• Health, Dental, and Vision Insurance Benefits
• 401k
• PTO, Sick, Wellness leave, and Paid Holidays
• Opportunity for significant career growth and expansion of responsibilities
• Ability to reshape an industry and protect lives