Client Records Specialist

Cal-a-Vie Health Spa is seeking a detail-oriented Client Records Specialist to support the daily management of guest records and administrative documentation. This position helps maintain accurate client information, coordinates documentation across departments, and ensures records are organized and up to date while providing exceptional administrative support.

Responsibilities

• Maintain and update confidential client records with a high degree of accuracy.
• Review documentation for completeness before processing.
• Organize digital and physical files following company procedures.
• Coordinate guest documentation with internal departments.
• Verify information and resolve discrepancies when needed.
• Support appointment documentation and administrative workflows.
• Assist with document preparation and record organization.
• Respond to internal requests for client information while maintaining confidentiality.
• Maintain accurate filing systems and electronic databases.
• Support special administrative projects as assigned.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of administrative, records management, hospitality, healthcare, or office support experience.
• Strong attention to detail.
• Excellent organizational skills.
• Professional written and verbal communication.
• Experience with Microsoft Office.
• Ability to manage confidential information.
• Ability to prioritize multiple assignments.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k)
• Employee Wellness Programs
• Employee Discounts