Client Service Coordinator

Job Title: Home Health Hospice Client Services Coordinator

Department: Client Services Reports To: Director of Client Services

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Position Summary

The HHH Client Services Coordinator serves as the primary liaison between Precision Medical Billing Inc. (PMB) and our Home Health & Hospice (HHH) Billing and Revenue Recovery clients. This role is responsible for managing client relationships, onboarding new clients, monitoring claim activity, preparing reports, and ensuring timely and accurate communication. The coordinator plays a key role in supporting revenue cycle integrity, client satisfaction, and service delivery. This position operates in a hybrid structure with occasional in-office meetings, client engagements, or company events.

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Essential Duties and Responsibilities

· High school diploma or equivalent required; associate’s or bachelor’s degree preferred.

· At least 3 years of experience in healthcare revenue cycle management, including direct client interaction.

· Home Health or Hospice billing experience preferred but not required.

· Experience with team coordination or light managerial responsibilities is a plus.

· Strong foundational accounting skills.

Requirements

Technical & Computer Skills

· Minimum typing speed: 40 words per minute (wpm).

· Proficiency in Microsoft Office, especially Excel, Outlook, and Word.

· Familiarity with electronic billing systems, payer portals, and document-sharing platforms (e.g., ShareFile).

· Ability to build and analyze Excel reports using formulas, filters, and basic formatting.

Benefits

• 401k + matching
  
• Medical
  
• Dental
  
• Vision
  
• Paid time off
  
• Paid holidays