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Client Support Representative

salary Salary :

$40,000 - 60,000 monthly

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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Job Description - Client Support Representative

Overview

Join our dynamic team at Thrive & Consulting, where we prioritise exceptional client experiences. The ideal candidate will be passionate about providing support and solutions to our clients.

Key Responsibilities

  • Respond to client inquiries via email and chat in a timely manner.
  • Assist clients with product usage and troubleshoot issues effectively.
  • Document client interactions and maintain accurate records of communications.
  • Collaborate with internal teams to resolve complex client issues.
  • Provide feedback to enhance product offerings and improve service delivery.

Requirements

  • Proven experience in a client support role or similar.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Proficiency in using CRM software and Microsoft Office Suite.

Nice to have

  • Experience in the consulting industry.
  • Familiarity with customer support tools and software.
  • Additional language skills are a plus.
Original job Client Support Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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