Clinical Administrative Coordinator

Position title: Associate Clinic Coordinator

CONTRACT ONLY- 06/22/2026 to 09/18/2026

Work location: Optum – remote/telecommute

Work hours: 8:00 AM PST – 5:00 PM PST (with a 1-hour lunch from 12:00 PM – 1:00 PM PST)

Position background: This role supports post-discharge patient care by coordinating primary care provider (PCP) and specialty appointments for Optum patients in Southern California, ensuring patients receive timely follow-up care within required protocols.

Team description: This role will be working alongside a remote team of 21 other coordinators and 1 team lead, though the work is mostly independent. The team communicates through Outlook and Teams.

Top responsibilities:

• Coordinate post-discharge follow-up appointments within a 7-day protocol

• Create and submit prior authorizations

• Call in-network providers and specialists to schedule patient appointments

• Call patients to notify them of scheduled appointments

• Proficient with technology as work will be done independently on the computer

• Maintain communication with team through Microsoft Outlook and Teams

• Maintain strict adherence to HIPAA and Optum privacy standards

Ideal candidate background: Experience in healthcare or care coordination is helpful, with familiarity in medical processes and patient interaction.

Required skills/attributes:

• Strong communication skills (phone, email, Teams)

• Ability to manage scheduling and coordination tasks

• Attention to detail and adherence to privacy standards

Preferred skills/attributes:

• Working knowledge of ICD-10 and CPT coding (helpful for authorization entry)

• Basic understanding of medical terminology

License/certification requirement: None required

Dress code: None/Casual

Interview process: Video interview, one round

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