The Job Responsibilities

We're hiring!  If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle "Technology for Life".

The Clinical Applications Specialist is a remote position which covers the Western U.S. territory (preference to candidates living in the Denver area).  

This position is is responsible for providing clinical user training and clinical support to customers for pre-sale clinical evaluations and post-sale clinical implementations. This position is an integral part of our sales process and customer satisfaction focus. Clinical Applications Specialists are expected to develop strong customer relationships in their assigned regional coverage areas and work cooperatively with their assigned sales and sales management personnel in the development and execution of sales and account strategies.

The Clinical Applications Specialist will:

• Provide product and clinical education to customers for assigned modality (Ventilators)


• Develop and provide customer appropriate clinical in-servicing for purchased devices to meet clinical needs


• Conducts advanced clinical education including accredited classes for


• CEU/CRCE credits and Train-the-Trainer courses


• Coordinates with customer, project manager, service and sales concerning product training and clinical implementation


• Provide clinical support, educational resources, troubleshoots, observes and communicates with customers and colleagues to ensure proper use of equipment and applications


• Provide documentation of the clinical support process 


• Provide product and clinical education to potential clinical users during demonstrations and clinical evaluations


• Consult with Sales Team to understand the goals of demonstration/clinical evaluation


• Provide clinical/product support and training during the defined timeframe of demonstration/clinical evaluation. Addresses clinical features, benefits and inquiries for all levels of hospital personnel 


• Provide documentation of the clinical evaluation 


• Provide timely, effective follow-up and response to customer generated clinical questions


• Promote Draeger Medical Education / Training to customers and sales team members


• Present, promotes and assists in the sale of Draeger Medical Complementary Products during pre-sale / post-sale customer visits


• Participate in state / national trade / symposiums as required and as schedule permits

Your Qualifications

Education:

• AS/BS in Respiratory Therapy or the equivalent combination of experience and training

Related Experience:

• 5+ years of acute care experience (i.e. Critical Care ventilation)


• Licensed as an RRT


• Previous experience as clinical educator and/or related experience in mentoring, content delivery or presentation skills strongly preferred


• Valid Drivers License

Special Competencies or Certifications:

• Ability to read and interpret documents such as safety rules, operation and clinical instructions and procedure manuals 


• Ability to write routine reports and correspondence 


• Ability to speak effectively before groups of customers or organizational employees


• Proficiency in Microsoft Office Suite


• Knowledge of adult learning methods and/or educational program development strongly preferred


• Familiarity with the hospital/clinical environment, equipment treatment methods, personnel roles and organizational issues


• Able to travel up to 80% of work related time including overnights and occasional weekends

The compensation includes a base salary of $80,000 plus uncapped commission based on sales performance. On Target Earnings (OTE) are $105,000 annually at 100% of quota, with the potential to exceed this based on individual results.

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