Remote - Clinical Education Specialist - Room for Advancement

WHO ARE WE

The Wound Pros is a nationwide Wound Care Medical Group with over 2000 five-star Google and Facebook reviews whose mission is to heal wounds, save lives, and reduce costs for our partnering agencies. Our full-service wound care strategy has added enormous value to patients who are homebound or reside in long-term facilities across the country by providing an array of essential tools, including Digital Wound Management, Telemedicine, Advanced EHR systems, Mobile Vascular Assessment, Digital Supply tracking, Advanced Wound Care Dressings as well as a participating Medicare Part B provider. We are a purpose-centered organization focused on providing peace of mind to every patient we come in contact with who has a chronic non-healing wound. We are devoted to preserving our culture through excellence in adhering to our core values LINK. 

• We Listen, We are committed to always taking the time to listen to our clients and team members
• We Innovate, Our culture is to be in a continuous state of innovation and implementation of new ideas as our business grows, and our landscape changes 
• We Never Give Up, We are dedicated to overcoming any obstacle or moment of adversity that comes our way
• We Kultivate and Grow People, We are enthusiastic about supporting our team members’ growth both personally and professionally 

We pride ourselves in supporting a culture of autonomy, allowing our team members to implement new ideas without fear of failure. Implementing raffles, games, and other enjoyable group activities with our team is important to maintaining a positive culture, while working tenaciously to accomplish our goals.

JOB SUMMARY

The Wound Pros’ Clinical Education Specialist will serve as a combination role. They will function as a Registered Nurse (RN) who treats patients in the field across various markets and assigned states at a reduced capacity and act as a Clinical Education Specialist for the Training and Education Department. The RN provides advanced wound care services, durable medical equipment, and other services to patients across various health care facilities. By leveraging the power of Artificial Intelligence, the RN is expected to exemplify our company's mission to heal wounds and prevent amputations in various healthcare settings. The Clinical Education Specialist provides ongoing support training and education support to clinical providers and any associated stakeholders.

REPORTS TO
The RN reports to the following:
● Chief Executive Office
● Assigned Supervising Physician per State
● National Medical Director
● Director of Clinical Services and Assistant Director of Clinical Services
● Senior Vice President of Durable Medical Equipment
● VP of Clinical Sales and Education and Lead Clinical Education Supervisor
● Assigned Clinical Supervisor
● Assigned Regional Team Lead (if applicable)
● Assigned Supervising Nurse Practitioner/Physician Assistant/Doctor of Podiatric Medicine/Doctor of Medicine

RESPONSIBILITIES AND DUTIES
● Abide to the clinical department’s policies and procedures
● Perform complete physical exams of patients

●Conduct initial and follow-up visits, collaborating with the assigned supervising Nurse Practitioner/Physician Assistant via Telehealth as needed
● Select, order, and perform tests and procedures to best treat the patient.
● Perform wound care procedures as deemed necessary and appropriate for a plan of care in accordance with Wound Pros 7 Step Treatment Protocol
● Perform a comprehensive plan of care for documented patient diagnoses
● Recommendations for prescription of required medications and/or Surgical/Wound Care Dressings to facilitate wound healing and/or wound prevention
● Request for Durable Medical Equipment per company’s guidelines and protocols
● Assure all patients are completely satisfied, by exemplifying Wound Pros standards for patient care
● Patient education and management
● Assists with special projects as needed
● Depending on state’s specific scope of practice, conservative debridement of wounds by various methods during the patient visit
● Application of topical wound care and other wound management products
● Notate findings and treatment course in-patient chart, including follow-up notes
● Actively participate in departmental activities to improve training methods and achieve company goals
● Travel to patients’ homes and/or long-term care facilities will be required, a 50-mile travel radius from the clinician’s home is expected
● Travel assignments to new market areas per company’s needs and growth
● Meet the documentation requirements of Medical Records Department
● If permitted by state’s scope of practice, perform conservative podiatry services in certain market areas as needed
● Maintain excellent communication with all stakeholders, agencies, patients, and families
● Become an expert at wound care consultant treating our patients chronic non-healing wounds, delivering excellent customer experiences
● Crush quarterly goals through consistency in providing tremendous care, administering biologic application where necessary for rapid healing rates
● Seek personal and leadership growth through participation in departmental activities
● Meet metrics designed for field clinicians, including maximizing patient visits, both telehealth and face-to-face, utilizing treatment modalities to demonstrate efficient wound healing and minimize time-to-healing rate

● Supervise Licensed Vocational Nurses and Medical Assistants as the need arises
● Host any/all Training and Education sessions with new and established providers via Zoom (Biweekly check in, Documentation Reviews,
● Curate and develop training and education materials, policies and procedures, workflows as appropriate
● Present educational material at Case Conferences as requested
● Provide educational support to clinicians as needed via slack, phone, etc
● Attend and participate in department (and related) meetings as invited
● Host one-on-one meetings with clinical staff as needed
● Participate in group projects,assignments, etc
● Contribute to creating and updating education material using the most recent evidence-based practice techniques and information

PROFESSIONAL QUALIFICATIONS

● RN must be a graduate of an approved Registered Nurse Program
● Current active license to practice as a RN in the State
● Must have prior Wound Care experience and/or Wound Care Certification
● Full-time experience working in a skilled nursing facility is a plus
● Valid and unrestricted driver’s license
● Current BLS certification
● Current malpractice insurance

PERSONAL CHARACTER QUALIFICATIONS
● Demonstrate the Wound Pros core values: We Listen, We Innovate, We Never Give Up, We Kultivate and Grow People
● Excellent communication skills
● Experience working with healthcare related technologies, data, and software(s)
● Prior experience in cross-functional roles and team collaboration
● Strong analytical and problem-solving skills
● Excellent organizational skills, ability to multitask, and time management
● Technical aptitude with ability to adapt, learn quickly, and teach others
● Proficient in the following: RITA/ WP APP, ZOOM, Google Sheets, Docs and Drive, etc.

● Ability to work independently with minimal supervision
● Set forth an approachable and respectful demeanor while responding to clinicians and other members of the team's questions, concerns, etc.
● Proficient with use of internet, research tools, etc to contribute to department goals

JOB REQUIREMENT
● Patient-centric approach
● Excellent verbal and written communication skills in a professional environment
● Must be proficient with medical instruments and equipment required by Wound Pros
● Ability to communicate effectively, in verbal and written form
● Sound understanding of all federal and state regulations
● Ability to lift 50 lbs. or more
● Must have a full range of mobility
● Must be able to reposition patients

BENEFITS
● Highly competitive compensation package
● Full support of Wound Care Certified Nurses for consultation
● PTO days awarded after 30 days of employment.
● Sick Days awarded upon hire
● Full Coverage: Medical, Dental, and Vision insurances
● Insurance premiums for employee 100% covered by The Wound Pros
● Bereavement Days awarded upon hire
● 401K plan available
● Mileage Reimbursement
● Remote

CALL TO ACTION 

We are looking for a superstar A-Player to join our growing team! Are you driven to be the best you can be on a daily basis? Are you dedicated to excellence and diligence in your work? Are you purpose and value-driven? If so, we may be the perfect match for you! If you feel that you have the experience, skillset, and work ethic to excel in this role, we would love to hear from you as soon as possible!

Please note: Only shortlisted applicants will be contacted for Interviews.