Cloud Network Architect

Industry: Hyperscale and AI Data Center and Cloud Computing

Location: USA (remote)

Employment Type: Full-Time

Department: Cloud Operations

Reporting to: Network Team Lead

Role Summary

We're seeking a Cloud Networking Architect to design, deploy, and optimize our network infrastructure as we scale. You'll drive automation initiatives, roll out new technologies across markets, and serve as the go-to network expert for our Operations team. This role blends hands-on technical work-troubleshooting, configuration, vendor management-with mentorship and process improvement, all while delivering exceptional customer experiences.

Key Responsibilities

• Work closely within the Operations team to ensure fast, smooth roll-out of new designs and products;


• Identify and take ownership for opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools;


• Plan and execute scheduled maintenance for network growth and upgrades;


• Configure and deploy new technologies and equipment in multiple markets;


• Act as a reference for the Operations team on network related subjects;


• Work with customers when needed, providing a great customer experience;


• Work with network providers to activate new services or troubleshoot existing services;


• Work with network vendors/manufacturers for troubleshooting and case management;


• Troubleshoot networking, routing, and interconnectivity issues, including troubleshooting of network device configuration for routers;


• Deliver customer centric solutions and processes that are simple, sustainable, and repeatable;


• Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.;


• Contribute through innovation to the reduction in the end-to-end cost of delivery;


• Mentor other 5C staff and peers on network administration and innovation and conduct training sessions as needed;


• Participate in on-call rotation.

Qualifications

• Bachelor's Degree in Computer Science, Information Systems Management or a data related field;


• 5 years operating networks with experience in Juniper, Cisco, and optical network equipment;


• Significant experience with networking protocols and concepts: BGP, OSPF, TCP, UDP, HSRP/VRRP, DNS, ARP, Tunnels & Port Channeling;


• Excellent analytical skills with a strong attention to detail;


• Ability to participate in on-call duties are an expected part of this position;


• Experience dealing with customers during problem resolution and operating efficiently under pressure;


• Demonstrated ability to be customer-service oriented;


• Ability to build and maintain collaboration with internal and external partners;


• Strong written and verbal communication skills (French and English);


• Software development/scripting skills are highly desired - specifically Python, NETCONF, Ansible;


• Working experience with Spine-Leaf architecture (EVPN with VXLAN);


• CCNA/CCNP/JNCIA/JNCIS certifications a plus.

5C Data Centers is an equal opportunity employer. We evaluate all qualified applicants without regard to race, religion, gender, age, national origin, disability, sexual orientation, veteran status, or other protected status.