Position Summary
- The Community and Donor Relations Manager is a vital member of the Advancement team, responsible for cultivating, stewarding, and expanding JVS’s base of individual donors giving up to $5,000. This role combines strategic fundraising, community engagement, data and records management, and event execution. The position also serves as a key liaison to Jewish community partners and plays a central role in donor communications, event strategy, and Board support. The role also includes responsibilities in reporting, gift processing, and event management.
Key Responsabilties
- Annual Giving & Community Engagement
- Maintain and cultivate a personal portfolio of 75–100 annual donors and prospects giving $500–$5,000.
- Design and implement donor solicitation strategies aligned with organizational priorities.
- Collaborate with the Communications Manager on direct response programs, donor messaging, and appeals.
- Represent JVS at community events and meetings.
- Liaise with Jewish community publications and organizations.
- Collaborate with Jewish Career Services staff to align community communications and increase visibility.
- Support volunteer engagement through coordination of tours, meetings, and follow-ups with prospective volunteers and partners.
- Event Management
- Plan and execute donor cultivation and fundraising events in partnership with the VP of Philanthropy.
- Oversee event logistics, including vendor coordination, invitations/RSVPs, budget tracking, run-of-show documents, and follow-up.
- Train staff on the Greater Giving event platform and reconcile event data with Salesforce.
- Develop tools such as event templates and reports to streamline planning and increase efficiency.
- Data & Records Management
- Serve as Salesforce Subject Matter Expert for the Advancement team.
- Maintain high-integrity data systems for donor records and gift processing.
- Create and maintain reports, dashboards, and documentation for database procedures.
- Prepare and segment mailing/email/invitation lists and generate mail merges for print materials.
- Ensure accurate and timely gift processing, acknowledgments, and reconciliation with Finance.
- Provide analytics for appeals, donor acquisition, and retention strategies.
- Development Operations & Prospect Research
- Collaborate with Database and Executive Administrative assistant to conduct research on individual and institutional prospects using Salesforce and DonorSearch.
- Train staff and interns on research methods and the development of briefing documents.
- Support funder stewardship, including coordination of donor visits and meeting preparation.
- Generate briefing documents for senior leadership and board members.
- Participate in internal and external meetings, events, and professional development opportunities.
- Supervise and mentor interns in Advancement operations and research.
- Take and distribute meeting notes and follow up on action items.
- Contribute to departmental operations and special projects as needed.
- Board Relations
- Act as liaison to the Jewish Services Committee and Resource Development Committee.
- Provide logistics and communications support for board and committee meetings, including setup, catering, technology, and materials.
- Assist with onboarding of new board members and track engagement in development activities.
- Coordinate with the Advancement team to support board fundraising initiatives with tools and materials.
Key Qualifications
- Minimum of 2-3 years of experience in non-profit fundraising or comparable field.
- A passion for the mission of JVS.
- Knowledge of techniques and best practices in fundraising and stewardship.
- Demonstrated ability to work collaboratively on a team and to build and maintain positive relationships with all levels of the organization.
- Excellent verbal and written communication skills; and effective presentation skills.
- Strong analytic skills, and ability to apply strategic and creative thinking.
- Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously in a fast-paced, results-driven environment.
- Strong interpersonal skills, maturity, tactfulness, good judgment, and ability to handle confidential information with discretion.
- Working knowledge of planned giving a plus.
- Proficiency with Microsoft Office applications and Salesforce, as well as other fundraising platforms.
- Ability to work nights and weekends as needed.
- Ability to pass a criminal background check
Special Work Conditions
- Occasional early morning, evening, and weekend hours may be required.
- Occasional local travel required with reliable transportation.
- Position is currently hybrid but is subject to change. 2 days per week in the Boston office and 3 days remote.