Community Connections Supervisor

Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illinois since 1947 and have over 500 committed and mission-driven team members. At Caritas, we do not hire people for jobs, we find new team members for rewarding and life-changing careers that make the world better. 

If you are kind, patient, and ready to make a difference, we would love to meet you!

Full-time employees are offered the competitive benefits outlined below:

• Generous Paid Time Off 
• Paid training
• Health Insurance 
• Dental and Vision
• Life insurance
• 401(K) with company contribution 4%
• Tuition reimbursement

We know great candidates bring a wide range of experience. If you believe you can be successful in this role, we encourage you to apply — even if you don’t meet every qualification listed.

Job Title: Community Connections Supervisor

Department: Foster Care

Status: Full-Time, Exempt

Reports To: Associate Executive Director of Child Welfare

Compensation Starting Pay: $69,472 annually

Remote Work: Allowed (work arrangement can change depending on performance and/or needs of Caritas). 

Description of Typical Work Schedule: 40-hour workweek, Schedule varies as they may be required to work evenings and weekends to attend meetings or to be on call in case of emergencies. May also be required to work extended hours to complete paperwork or to meet deadlines. (Hours set based on necessity of department or office.)

PURPOSE: The Community Connections Supervisor directly supervises and supports the Community Connection Case Managers. This position ensures case management services are being provided to the highest standard within agency, state, and federal guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.  

• Supervises Community Connection Case Managers by developing internal monitoring, weekly supervision, and evaluation processes. 
• Ensures effective and consistent communication occurs between the Community Connection Case Managers and all parties of the case and identified stakeholders, including medical, educational and mental health providers.
• Ensures Community Connection Case Managers conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being.
• Ensures Community Connection Case Managers meet the requirements and service standards when facilitating delivery of services in collaboration with families and youth that adhere to agency, state, and federal policies/procedures
• Provides direct case management to OCC referrals when needed, as determined by the Child and Family Services Leadership team. 
• Provides supervision of Intact Family Case Managers and/or Intact cases during times of overflow or staffing needs, as identified by the Child and Family Services Leadership team. 
• Performs supervisory responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED

• Degree/Field Required: Master's degree in social work or a closely related Human Services field (Related fields will be considered.) 
• Degree/Field Preferred: N/A (Related fields will be considered.)
• Experience Required: Minimum 2 years of experience in working with children and/or families (For positions that manage staff, the years specified need to be progressive years of management experience. For all positions, the years required can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent). 
• Licenses/Certifications Required: Illinois Child Welfare Employee License

SKILLS REQUIRED

• Direct Report's Time Management — Manage the time of others.       
• Trauma-informed: Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community, and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments.
• Proficient Computer Skills In: Excel, Outlook, Word, Database Management Software  
• Expert Computer Skills In: Excel, Outlook, Word, Database Management Software  

VEHICLE RELATED REQUIREMENTS:

• Access to reliable transportation to get to/from work: Required. 
• Access to a reliable automobile: Required.
• Must provide proof of auto liability insurance (and continue to while working in this position): Required.
• Must possess a valid driver's license: Required.

Drug Free Workplace:

Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.