Community Moderator

Community Moderator, are you there?

Hey there! We're looking for a Community Moderator for an online education platform focused on helping students build real-world skills for their careers. If you have excellent interpersonal skills and are a proactive, detail-oriented self-starter with experience in tools like Zendesk and Salesforce Support, keep reading!

100% Remote

Salary in USD

Buenos Aires, Argentina 

Part Time (20h/week)

Advanced English

About our client

You will be working for our client, an online education provider that offers courses on topics like digital marketing, project management, and data science, taught by industry experts. They combine hands-on projects with forum moderator support so students gain real-world experience toward their career goals.

About Athyna

Athyna is a Global Talent Platform, helping align world-class talent with the best employment opportunities across the globe.

We believe in the future of work. That's why we are a 100% globally distributed team across 5 continents. We believe in people, and we value freedom, integrity, quality, and sustainability.

We're proudly carbon neutral as an organization. We're very keen on social impact - we truly care about everyone on our team, and we want to make the world a better place for all of us.

In your day-to-day, you will

• Support and represent the community by actively monitoring forums, listening to member feedback, and helping students stay on track with their courses


• Monitor student forums and craft responses to questions


• Monitor, track, and report on student feedback and reviews


• Respond to messages in the community forum in a timely manner

Skills you have

• Excellent interpersonal skills


• Attention to detail, critical thinker, and problem solver


• Fluent in English


• Communicates clearly and concisely, both orally and in writing


• Able to analyze problems, identify solutions, and implement recommendations


• Proactive and dynamic self-starter, knows when to handle things independently and when to ask for support


• Availability to overlap with EST for meetings

Skills that will make you stand out

• Experience with ticketing tools such as Zendesk, SOHO, or Salesforce Support

You'll be entitled to

5 days of PTO per quarter

Salary in USD

Opportunity to work in an amazing environment