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Content Support Specialist

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Job Description - Content Support Specialist

Description

Join our team of content editors responsible for maintaining and administering information about hotels: we edit and update property listings, ensure categories are accurate, and work to keep all information as up-to-date and clear as possible for our users.

This position is open for the duration of the main employee’s maternity leave. After this period, there is a possibility of transfer to a permanent position if a vacancy is available.

Job Responsibilities

  • Process incoming content editing requests: emails, tickets, hotel profiles, messages in corporate chats;
  • Prepare and proofread texts for product team projects;
  • Ensure the relevance and accuracy of hotel information: text descriptions, service details, photos, room categories, accommodation conditions, and payment and cancellation policies;
  • Maintain and update the hotel tax database: correct and add taxes at the hotel and regional level, work with tax documentation;
  • Monitor and update geodata: revise and correct information about hotel locations and geographic objects.


Requirements
    • Ability to quickly switch between tasks and handle several assignments in parallel;
    • Excellent spelling and punctuation, strong computer literacy;
    • Confident PC user, experience with Google Docs;
    • Attention to detail, perseverance, and a high level of self-organization;
    • English language proficiency at Upper Intermediate level or higher.


Benefits

We offer you:

  • Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
  • Corporate prices on hotels and travel services.
  • MyTime Day Off - an extra non-working day without loss of compensation.

Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice

Original job Content Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Emerging Travel Group

We're a pioneering travel-tech company, known globally for our brands — RateHawk, ZenHotels, RoundTrip, that offers customers an impressive choice of 2.7M+ accommodation options in 220 countries. Since our inception in 2010, we've been proudly building a diverse community of over 3,500 employees spr...

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