Crew Logistics

About Jet Excellence 

We are a fast-growing fleet charter operator redefining private aviation through data-driven efficiency, modern aircraft, and owner-focused profitability. With a commitment to trust, safety, and service excellence, we deliver tailored charter solutions and seamless travel experiences supported by a modernized fleet and nationwide reach. 

The Role 

We are seeking a detail-oriented and safety-focused Crew Logistics to support our flight operations. This position plays a key role in coordinating crew schedules, managing travel logistics, and providing flight support in compliance with FAA Part 135 regulations. 

The ideal candidate is organized, proactive, and capable of thriving in a fast-paced aviation environment, while maintaining strong communication skills and a team-player mentality. 

Key Responsibilities 

• Assist with crew scheduling, ensuring coverage aligns with operational requirements and regulatory standards. 

• Arrange travel accommodations, including flights, hotels, and ground transportation, for flight crews. 

• Serve as a primary point of contact for crew members regarding scheduling, travel, and logistical concerns. 

• Coordinate closely with dispatch, maintenance, and operations teams to address schedule changes and flight disruptions. 

• Support charter flight coordination under FAR 135 requirements for both domestic and international operations. 

• Collaborate with PIC to review weather, airfields, and other operational conditions, ensuring safe and compliant flight operations, being jointly responsible for the safe operation of each flight.    

• Secure civil landing and commercial over-flight clearances for all domestic and international flight operations. Arrange diplomatic over-flight and landing clearances for charter flights, as required.   

• Arrange aircraft ground handling and fuel on-load/services and coordinate cargo on-load/off-load at departure, en route, and recovery locations. Liaise with customs and immigration officials and manage related documentation, including General Declarations. 

• Review NOTAMs, weather, and route information, and assist in preparing Aircraft Flight Releases incorporating weather,  fuel loads, cargo/passenger payloads, aircraft airworthiness, and routing strategy. 

• Participate in shift turnovers to communicate key operational updates and support continuous coverage. 

Qualifications 

• Proficiency in computer applications; familiarity with aviation scheduling or dispatch software. 

• Reliable high-speed internet connection and a dedicated workspace suitable for remote work (company-provided computer). 

• Minimum of 1–2 years of experience in an aviation-related or flight operations support role (preferred). 

• Demonstrated ability to work in a fast-paced, dynamic environment, prioritize and manage shifting deadlines. 

• Ability to travel to the company’s Raleigh, NC office as needed. 

• Must be able to work variable shifts, including at least one weekend day per week. 

• Must reside within the contiguous United States and be authorized to work in the U.S. without sponsorship. 

Key Competencies 

• Exceptional attention to detail and accuracy in documentation and coordination. 

• Strong communication and interpersonal skills with an ability to work collaboratively across departments. 

• Sound problem-solving abilities, adaptability, and initiative under time constraints. 

• Commitment to safety, compliance, and operational excellence. 

Job Type 

• Full-time Remote role 

• Schedule: 4 days on / 3 days off; working at least one weekend day   

Compensation And Benefits 

• Fully paid health, dental and vision insurance for the employee 

• Paid Time Off (PTO) 

• 401k Plan w/Matching 

Jet Excellence, LLC is an equal opportunity employer that provides equal employment opportunities (EEO).