CRM Analyst

Evolve have an exciting partnership with a rapidly expanding pharmaceutical company, offering a fantastic opportunity as a CRM Analyst. In this dynamic role, you’ll take charge of analysing and optimising the company’s CRM system, uncovering valuable customer insights, identifying key trends, and ensuring data accuracy. You'll play a pivotal role in driving improvements and enhancing CRM effectiveness.

This a fully remote position, giving you the flexibility to make an impact from anywhere!

Ideal Requirements for a CRM Analyst
Must have previous experience of working within the Pharmaceutical industry (at least 5 years)

Experience of working directly with Veeva.

Experience with analytics tools like PowerBI, Tableau, Excel etc.

Role Responsibilities for a CRM Analyst

Provide day-to-day operation support, this includes troubleshooting, triage, problem-solving, and escalate issues and incidents to relevant people.

Define and perform data quality analysis; Identifying data quality issues and providing potential solutions to resolve them.

Collaborating with Sales & Marketing to ensure smooth information flow and translate data into actionable insights.

Recruitment Process
2/3 stage interview process.

Excited to learn more? Click apply or reach out to Katie Fisher for full details!

Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.

Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.