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Croatian Speaking Customer Service for AI & Technology Company - Work In Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Croatian Speaking Customer Service for AI & Technology Company - Work In Greece

Mercier Consultancy MD is excited to announce a fantastic opportunity for Croatian Speaking Customer Service Representatives at an innovative AI & Technology Company, with the chance to live and work in Greece. This role is ideal for individuals who are passionate about technology and dedicated to delivering exceptional customer support. As a representative, you will assist clients in Croatian, addressing their inquiries related to AI products and services.


Key Responsibilities

  • Handle customer inquiries regarding AI and technology solutions, account management, and user assistance via phone, email, and chat in Croatian.
  • Provide detailed information about technology products, features, and applications to enhance customer understanding.
  • Assist customers with troubleshooting technical issues and ensure timely resolutions.
  • Resolve customer complaints and issues effectively to maintain high satisfaction levels.
  • Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
  • Collaborate with internal teams to improve service delivery and user experience.
  • Stay informed about the latest trends in AI and technology to provide up-to-date support and guidance.
  • Fluency in Croatian (both written and spoken) is essential; knowledge of English is a plus.
  • Previous experience in customer service, preferably in the technology or AI sector.
  • Strong communication skills and a desire to help customers succeed.
  • Problem-solving abilities and the capacity to address technical inquiries effectively.
  • Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment.
  • Familiarity with technology products and customer relationship management (CRM) software is desirable.
  • Willingness to work flexible hours, including weekends and holidays as required.
  • Relocation to Greece is required for this position.
  1. Competitive Monthly Salary
  2. 2 Extra Salaries Per Year
  3. Fully Paid Relocation Package
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job Croatian Speaking Customer Service for AI & Technology Company - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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