Croatian Speaking Hotel Reservations Agent - Work In Greece - Paid Relocation

Join the dynamic team at Mercier Consultancy MD as a Croatian Speaking Hotel Reservations Agent! This exciting position allows you to work in beautiful Greece, with paid relocation assistance included. In this role, you will assist Croatian-speaking clients in booking their ideal hotel accommodations while providing exemplary customer service.

Key Responsibilities

• Engage with Croatian-speaking clients through phone, email, and chat to facilitate hotel reservations.
• Provide detailed information on hotel options, rates, amenities, and local attractions to help clients make informed decisions.
• Accurately process reservation requests and confirm all relevant details with clients.
• Address any inquiries or issues related to bookings promptly and professionally to ensure customer satisfaction.
• Maintain accurate records of client interactions and reservation details in our CRM system.
• Stay informed about industry trends and hotel offerings to provide the best recommendations to clients.

• Fluency in Croatian (both written and spoken); proficiency in English is an advantage.
• Experience in hotel reservations, customer service, or a related field is preferred.
• A strong passion for travel and knowledge of popular hotel services and destinations.
• Excellent communication and interpersonal skills aimed at delivering outstanding customer service.
• Able to effectively manage inquiries and resolve customer issues efficiently.
• Familiarity with CRM systems and standard office software applications.
• Self-motivated with the ability to work independently in a dynamic environment.
• Willingness to relocate to Greece with paid relocation support provided.

1. Competitive Monthly
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...