Croatian Travel Agent For Booking.com - Work In Greece - Paid Relocation

Mercier Consultancy MD is currently seeking a dedicated Croatian Travel Agent to work with Booking.com clients from Greece. This role offers paid relocation to Greece, providing the opportunity to live and work in a vibrant environment while delivering top-tier travel assistance. You will be responsible for supporting Croatian-speaking clients in their booking needs and ensuring an excellent customer experience.

Key Responsibilities

• Serve as a customer service expert for Croatian-speaking clients using Booking.com services via phone, email, and chat.
• Assist clients with booking accommodations, travel plans, and related services while offering tailored travel advice.
• Efficiently resolve client inquiries, concerns, and complaints to maintain high satisfaction.
• Ensure accurate documentation of client interactions in CRM systems.
• Keep updated with Booking.com’s offerings, travel trends, and destination information to provide informed support.
• Collaborate with internal teams to improve service quality and customer satisfaction.

• Fluency in Croatian (spoken and written) is required; proficiency in English is an advantage.
• Experience in travel agency roles or customer support, particularly with Booking.com or similar platforms, is preferred.
• Strong customer service skills with a problem-solving mindset.
• Excellent communication and interpersonal skills.
• Proficiency with CRM software and standard office tools.
• Ability to work on-site in Greece and adapt to new cultural environments.
• Highly organized, detail-oriented, and able to multitask effectively.
• Positive attitude and capacity to work both independently and collaboratively within a team.

1. Competitive Monthly
2. Monthly Performance Bonus
3. Fully Paid Training
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...