CSR III | US Payroll and Tax Specialist | Colombia

At Peak Support, we are passionate about delivering exceptional service to our customers and clients. As a rapidly growing services provider, we offer a wide range of services including customer support, sales operations, and business process outsourcing to high-growth companies. Our commitment to providing outstanding customer experiences and supporting our clients as they grow, and scale is at the heart of everything we do.

Our mission is to empower our team to innovate and deliver beyond expectations. We are seeking a Clerk III for US Payroll who embodies Peak Support's core values and shares our deep commitment to our clients and team members. If you are driven by a passion for excellence and want to be part of a dynamic, client-focused team, we would love to hear from you.

We offer:

• Competitive compensation and excellent benefits.
• Comprehensive training and development programs.
• A fun, inclusive workplace culture.
• Opportunities for personal and professional growth.

Ready to take the next step in your career?

As a member of our team, you will:?

• Prepare and process payroll data accurately.
• Verify and enter data into the payroll system.
• Update employee records for routine changes.
• Conduct basic reconciliation and auditing tasks.
• Address staff inquiries regarding pay.
• Investigate and resolve errors.
• Prepare and submit required reports/forms.
• Follow processing procedures and maintain confidentiality.
• Typically require a high school diploma.
• Report to a supervisor.

Peak Support and our Work-from-Home PLUS model 

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. 

We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. 

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. 

We're looking for individuals with knowledge in these areas:

• Works independently within established procedures.
• Proficient in multiple job competencies.
• Requires 3-5 years of experience.

Competencies/Skills

• Data Entry-Keyboarding
• Data Quality Assurance (QA)
• Direct Deposit Administration
• Inquiry Research/Response
• Paid Time Off Tracking
• Paycheck Distribution
• Payroll Reconciliation
• Payroll Tax Deposits
• Payroll Tax Reporting
• Timesheet Auditing
• Proficiency in Payroll Software
• Proficiency in Travel & Expense Software