Customer Happiness Representative

The Role

70% of our customers haven't spoken to a sales rep. They discovered Recruiterbox, wrote to our support desk, were guided and helped by a Customer Happiness Representative and happily adopted Recruiterbox. For thousands of customers like these, you will be the face of Recruiterbox. No wonder, we internally call you our breadwinner.

As a CHR, you will be responsible for:

- Talking to our prospects and customers over email and phone, and resolve their product questions.
- Provide online, screenshare demos to existing customers.
- Ensure all pending queries and issues are resolved on a daily basis.

The Requirements

- Patience and empathy
- Skilled and eloquent in writing
- Enjoy talking to people and help solve their problems
- You are usually the first one to know about new features in Facebook/Whatsapp/ other tools you use.
- Working US West Coast (PST) hours

The Benefits

- Sole point of contact to hundreds of global customers
- Work with a passionate team, growing a global customer base
- Competitive Market Salary
- Work remotely anywhere in the United States (PST hours)