Customer Service Representative - Just Eat - Mandarin

                                                          We are an equal opportunities employer and we welcome applications from all suitably qualified persons

Do you want to work Monday-Friday?

Do you have excellent customer service and objection handling skills?

The Role:

Teleperformance, in partnership with leading online food delivery company, Just Eat, have fantastic opportunities for ambitious individuals with excellent customer service skills to join us as New Business Sales Advisors. You will be responsible for handling inbound and outbound calls from restaurants, selling them the benefits of signing up to Just Eat. You will explain the payment structure and contractual terms of joining, and suggest value add opportunities to them. You will manage your own workload and take responsibility for achieving and exceeding your targets whilst working as part of a high performing team that is full of people hungry to achieve success.

The Ideal Candidate:

• Proven customer service skills with upselling experience
• Excellent objection handling skills
• Target driven and a desire to succeed
• Similar experience in a contact centre environment would be advantageous 
• Outstanding communication and influencing skills
• Ability to manage own workload
• Excellent customer service skills
• High levels of resilience when dealing with difficult situations
• Ability to multitask with excellent organisational skills

Key Duties:

• Handling inbound and outbound calls to restaurants and selling them the benefits of joining Just Eat
• Take ownership for your work to meet and exceed sales targets
• Explain to restaurants the payment structure and contractual terms of joining Just Eat
• Consistently put customers first by actively listening to them, building their trust while understanding their needs
• Enthusiastically work as part of a high performing contact centre team on behalf of Just Eat
• Track and manage a pipeline of restaurants ensuring that you are not missing any opportunities

What we’re offering you:

• Start date: 20/06/2022
• Location: Work from home
• Shifts: Monday-Friday 8am-6pm No weekend working!
• Salary £18,525
• Additional Benefits: Regular rewards including Pizza Days and discount codes for achieving bonus!
• 5 hours per week, permanent contract
• Comprehensive training to help you succeed
• 28 days holiday per year, rising to 30 after your first year with us
• Fantastic discounts off major retailers and shopping brands through incentives at work
• Development and progression into an exciting career
• Fantastic Employee Assistance Programme with access to 24/7 counselling helpline, and face to face counselling sessions

Be part of creating the world's greatest food community!

Just Eat, the champion of online takeaway ordering, live for the joy side of life and have set up shop in over thirteen markets and have over 14.2 million customers worldwide.

They have already created the world's largest food community but we need you to help them become bigger, giving the hungry British public even more choice of takeaways.

We couldn’t create the world’s greatest food community without our restaurant partners, and your job is to acquire new restaurant partners and welcome them into our community by introducing our values and benefits of joining us. 

Who are we?

Teleperformance is the Worldwide leader in multichannel customer experience management.

We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978, and every year we interact with more than 35% of the world population. Our philosophy is transforming passion into Excellence!

Apply now!