In this role, you will:
Be the first point of contact for customer questions and issues
Troubleshoot problems, escalate when needed, and ensure customers have a great experience
Collaborate with product and engineering to surface recurring pain points and improve the platform
Help shape how we deliver world-class support as the company grows
Why this role is exciting:
Join a well-funded Series A fintech company with strong momentum
Make a direct impact on the customer experience from day one
Work closely with a small, passionate team where your contributions matter
Enjoy full remote flexibility while being part of a fast-growing startup
We’ve placed talent here already, and everyone raves about the founders and team culture
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