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Customer Support

icon building Company : Accruetalent
icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Job Description - Customer Support


In this role, you will:




  • Be the first point of contact for customer questions and issues




  • Troubleshoot problems, escalate when needed, and ensure customers have a great experience




  • Collaborate with product and engineering to surface recurring pain points and improve the platform




  • Help shape how we deliver world-class support as the company grows




Why this role is exciting:




  • Join a well-funded Series A fintech company with strong momentum




  • Make a direct impact on the customer experience from day one




  • Work closely with a small, passionate team where your contributions matter




  • Enjoy full remote flexibility while being part of a fast-growing startup




  • We’ve placed talent here already, and everyone raves about the founders and team culture




Required:

College degree preferably in Economics or Finance or Business

Friendly & Patient & Sharp

Will be using Slack 

YOE 1-3

Original job Customer Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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