Customer Support Specialist Join the Team!

Customer Support Specialist (Polish & English) Join the Team!

Are you fluent in Polish (B2) and English? Do you thrive on delivering exceptional service while representing one of the world`s most iconic sports and lifestyle brands? Here`s your opportunity to join a dynamic team, showcase your skills, and grow your career!

What You`ll Be Doing:

• Champion Customer Support: Assist customers with product inquiries, order updates, and service requests with professionalism and empathy.
• Problem Solver: Resolve issues effectively, providing solutions that exceed customer expectations.
• Communicate Across Channels: Handle queries via phone, email, and chat with your multilingual expertise.
• Represent Excellence: Be the voice of a global leader in sports and lifestyle products, embodying their reputation for quality and innovation.

Why You`ll Love This Role:

Competitive Pay:

• 3500 BGN Gross for remote work.
• 3400 BGN Gross for the hybrid model.

Extra Perks:

• 50 BGN monthly allowance for transportation or internet.
• Additional payment for night hours (as per the company program).
• 500 BGN bonuses for life milestones (marriage, childbirth, adoption, university graduation).

️ Wellness & Health:

• Comprehensive medical plan (health + dental care).
• Life insurance for added security.
• Multisport Card (co-financed by the employer) to keep you active and energized.

️ Exclusive Discounts: Enjoy discounts on a wide range of products and services!

Work Setup That Fits Your Life:

• Hybrid: Split your time between the office and home for ultimate flexibility.
• Remote: Work entirely from home with seamless connectivity and tools.
• Shifts:
  • Mon-Sat: 10:00 AM - 7:00 PM or 1:00 PM - 10:00 PM.

What You`ll Need:

• Language Skills: Polish (B2) + English proficiency.
• Eligible Documents: EU citizenship, Bulgarian residency card (valid for over a year), or refugee card.
  (Note: Blue cards and work permits are not accepted.)

Why Choose Us?

Join a team that values your talents, celebrates your milestones, and supports your personal and professional growth. This is more than a job it`s a career with purpose and excitement!

Location: Hybrid or Remote options are available for local candidates in Bulgaria.

Apply Today! Take the leap and become part of a world-class brand.

Step into your future, step into the team!

Let me know if there are any additional adjustments you'd like to make!