Database Support Assistant

The Database Support Assistant provides technical and administrative support for the district’s student information systems and related databases. This position ensures accurate data entry, maintenance, reporting, and system support to promote efficient district operations and compliance with state and federal reporting requirements.

The Database Support Assistant works collaboratively with school site staff, administrators, and the technology department to maintain data integrity and support daily operational needs.

Essential Duties and Responsibilities

Database & System Support

Maintain and update student information systems (SIS) and other district databases.

Perform accurate data entry for student enrollment, attendance, grades, scheduling, and demographic information.

Assist with system setup, user account management, and access permissions.

Troubleshoot basic database and system issues; escalate complex issues as needed.

Data Integrity & Reporting

Monitor data accuracy and perform regular audits to ensure compliance with district, state, and federal requirements.

Generate routine and ad hoc reports for administrators and departments.

Assist with state reporting submissions and data validations.

Maintain documentation of procedures and data management processes.

Customer Support & Collaboration

Provide training and support to school staff on data entry procedures and system use.

Respond to inquiries regarding database functions and reporting tools.

Collaborate with technology staff to test system updates and enhancements.

Confidentiality & Compliance

Maintain strict confidentiality of student and staff information in accordance with FERPA and district policies.

Ensure secure handling and storage of digital and printed records.

Qualifications

Education & Experience

High school diploma or equivalent required; Associate’s degree in Information Technology, Business, or related field preferred.

Minimum of two (2) years of experience in data entry, database support, or administrative systems.

Experience working in a K–12 educational environment preferred.

Knowledge & Skills

Proficiency in student information systems and database software.

Strong knowledge of Microsoft Office Suite, especially Excel.

High level of accuracy and attention to detail.

Strong organizational and time-management skills.

Ability to maintain confidentiality and handle sensitive information.

Effective written and verbal communication skills.