Digital Business Analyst - B2C - Web & Mobile

We are looking for a skilled Digital Business Analyst to join our clients dynamic team in a fully remote role. You will analyze and optimize their digital processes and strategies to enhance our initiatives.

Key Responsibilities:

• Collaborate with cross-functional teams to gather and understand requirements.
• Analyze existing digital processes for improvement opportunities.
• Document business needs and key performance indicators (KPIs).
• Develop detailed project documentation and work with IT to translate needs into technical specifications.
• Conduct User Acceptance Testing (UAT) and analyze data for business insights.
• Monitor digital performance metrics and provide reports to stakeholders.

Qualifications:

• Bachelors degree in Knowledge Management, Computer Science, or a related field.
• Proven experience as a Business Analyst in a digital environment.
• Experience working on customer facing applications (Web / Mobile)
• Strong analytical skills and effective communication.

What We Offer:

• Competitive compensation
• Flexible working environment