Digital Communications Manager

Description

Rosie’s Place, a sanctuary for poor and homeless women, offers emergency and long-term assistance to women who have nowhere else to turn. Founded in 1974, Rosie’s Place welcomes each guest with respect and unconditional love. Rosie’s Place accepts no government funds, and relies instead on committed volunteers and private supporters to accomplish its effective and innovative work. 

OPPORTUNITY

Rosie’s Place is seeking a detail-oriented and innovative professional with a passion for human services to join our Communications team. The Digital Communications Manager will be responsible for generating, managing and evaluating compelling content for our website, social media, direct mail and other channels that supports the varied communications needs of all departments and maintains a positive image of Rosie’s Place across a wide-reaching audience. 

KEY RESPONSIBILITY AREAS

• Manage, analyze and optimize Rosie’s Place’s website, ensuring an up-to-date, content-driven, engaging and user-friendly site
• Work with Development to manage fundraising and commerce pages of the website
• Manage, analyze and optimize Rosie’s Place’s social media strategy and presence on four or more channels—creating content to drive engagement and social conversation
• Manage design, production, sending and schedule of digital and print mailings for External Relations departments
• Manage image library ensuring all assets are archived, organized and accessible
• Shoot and edit videos and photography for social media, website, campaigns, mail pieces and publications
• Contribute to writing and editing projects as needed
• Work with staff, guests and community stakeholders to tell the stories of Rosie’s Place in an engaging and effective manner
• Serve as a representative of Rosie’s Place as needed at our events and at community relations activities
• Other duties as assigned by Director of Communications

Requirements

QUALIFICATIONS

• Minimum 3-5 years of professional experience in communications or a related field
• Bachelor’s degree in communications, marketing, design, or a related field preferred
• Superior writing, proofreading, and design skills, and the ability to effectively communicate the mission and philosophy of Rosie’s Place
• Strong commitment to social justice and the mission of Rosie’s Place
• Demonstrated success with website content management systems, email marketing, and social media management
• Demonstrated advanced technical ability to create impactful graphics, video,s and other digital assets
• Demonstrated proficiency in Microsoft Office programs, Adobe Creative Suit,e and other design software
• Working knowledge of SEO, as well as growth tracking, ROI, web-related data analysis,s and other metrics
• Advanced HTML skills preferred
• Familiarity with Blackbaud systems; Luminate and Raiser’s Edge a plus
• Excellent organizational skills and the ability to prioritize tasks and meet deadlines with strong attention to detail and follow-through
• Bilingual preferred
• Motivated self-starter committed to formal and informal on-the-job learning
• Ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs, and personalities
• Team player with excellent interpersonal skills, with the ability to exercise sound judgement and be welcoming to all
• Flexibility and the ability to work effectively in a collaborative and busy department

WORK EXPECTATIONS

We are a hands-on team and seek employees who are passionate about our work and service to our community. The Digital Communications Manager is a 40-hour/week, exempt, hybrid position at Rosie’s Place, and during their work week, the Digital Communications Manager will engage regularly with staff, guests, and volunteers. They are also expected to be flexible with their days on-site to take part in organization events, photo opportunities, video shoots, etc. The position may require travel between facilities or community locations. 

We continue to adapt to safety protocols related to COVID-19 as we understand them, and all employees must follow our safety protocols. Among these protocols, we require all employees to be fully vaccinated against COVID and the flu, 

COMPENSATION AND BENEFITS

The starting salary range for this position is $55,000-$65,000, commensurate with experience.

Rosie’s Place offers a robust benefits package, including medical, dental and vision insurance, 403(b) retirement plan, pension contributions, paid vacation, and more.

HOW TO APPLY

Interested candidates are encouraged to promptly submit their cover letter and resume through the online portal. 

Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities, and homeless/formerly homeless people to apply.