Director Certification Programs

Director, Technical Certification and Credentialing Programs

One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems. Part of the One Identity Software group, One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing IAM challenges within on-premises, cloud and hybrid environments. The combined entity delivers a complete portfolio of market-leading Identity Access Management, Privileged Access Management, and Identity Governance solutions. Now, customers can achieve identity-centric security with trusted, proven technology in each major category.

We are seeking an experienced professional to lead and evolve our global technical certification and credentialing practice for our enterprise software solutions. This role will advance an established program into a strategic capability that supports product adoption, partner scale, and customer outcomes. 

The role operates across Product, Sales, Customer Success, and Partner teams to ensure certifications reflect real-world product use, validate meaningful skills, and scale globally with consistency and credibility.

Role is a remote, US-based position

Practice Leadership and Strategy
Own the certification and credentialing practice, including strategy, governance, and performance
Define the program roadmap and operating model aligned to product and go-to-market priorities
Ensure certifications remain relevant, credible, and aligned to customer use cases
Lead a team of four product instructional and testing specialists in the definition of learning curriculum across each of our products, examinations, and update programming

Product Alignment and Certification Design
Translate product capabilities into role-based certification pathways that validate applied skills
Partner with Product and Engineering to ensure certifications evolve with the roadmap
Maintain strong alignment between certification content and real-world implementation

Curriculum and ATC Alignment
Define global curriculum objectives and key focus areas aligned to certification requirements
Ensure consistent coverage of critical skills across Authorized Training Centers
Partner with the Partner Program team to evolve the ATC governance model including tiering, standards, instructor requirements, audits, and scorecards

Use partner performance data to continuously improve curriculum and delivery consistency

Program Lifecycle and Delivery
Strengthen certification pathways including exams, assessments, and lab-based validation
Maintain Job Task Analyses and competency frameworks
Optimize global delivery across partners and internal teams while maintaining quality standards

Operations and Technology
Own certification operations including issuance, renewal, and recertification policies
Ensure exam integrity and program security
Own certification technology stack including exam platforms, labs, and credentialing
Drive integration with Salesforce, partner systems, and learning platforms

Business Impact and Performance
Partner with Sales, Customer Success, and Channel teams to drive certification adoption
Align certifications to revenue priorities and customer success outcomes
Define KPIs and provide executive reporting on program effectiveness and ROI

10+ years in technical enablement, certification, or learning within enterprise software or cybersecurity
Experience leading an established certification program
Strong understanding of certification design and assessment strategy
Experience working cross-functionally across Product, Sales, Customer Success, and Partner teams
Experience operating global programs and partner ecosystems

Preferred
Background in cybersecurity or infrastructure software
Experience with lab-based certification models
Experience with technologies including Lismus, Skytapand Credly, Mindtickle, Skillable, CloudLabs, Pearson VUE, etc.
Experience supporting partner-led or ATC delivery models

Company Description  

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.  

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.  

Why work with us?  

-Life at One Identity means collaborating with dedicated professionals with a passion for technology.  

-When we see something that could be improved, we get to work inventing the solution.  

-Our people demonstrate our winning culture through positive and meaningful relationships.  

-We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential.  

-Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.  

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.  

Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team 

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com 

#LI-NM1