Director of Operations

A Care U Need is seeking a Director Of Operations to join our team. overseeing the daily operations of the agency, ensuring high-quality patient care, and maintaining compliance with regulations. This role involves managing staff, budgets, and resources, as well as developing and implementing strategies to achieve the agency's goals. 

The ideal candidate has a curious mind and enjoys taking a challenging problem, breaking it down into sections, reviewing the information, and asking the right questions. This person must have exceptional people skills as well as creative solutions.

Responsibilities: 

Key Responsibilities:

• Leadership and Management:
  • Provides leadership and direction to all agency staff. 
  • Oversees recruitment, hiring, and training of new staff. 
  • Conducts performance evaluations and provides feedback. 
  • Manages staff schedules and ensures adequate staffing levels. 
• Operations Management:
  • Develops and implements operational policies and procedures. 
  • Manages the agency's budget and financial performance. 
  • Ensures compliance with all relevant regulations and standards. 
  • Oversees the procurement of necessary supplies and resources. 
• Quality Assurance:
  • Monitors and evaluates the quality of patient care services. 
  • Identifies areas for improvement and implements corrective actions. 
  • Conducts audits and ensures compliance with quality standards. 
• Strategic Planning:
  • Collaborates with the executive team to develop strategic priorities. 
  • Identifies opportunities for growth and expansion. 
  • Develops and implements plans to achieve agency goals. 
• Communication and Collaboration:
  • Maintains effective communication with staff, patients, and other stakeholders. 
  • Collaborates with other departments to ensure seamless operations. 
  • Represents the agency in meetings and conferences. 

• Associate degree, Bachelor's degree (preferred) in healthcare administration, business administration, or a related field.
• Several years of experience in healthcare management, preferably in a home health setting.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving skills.
• Knowledge of relevant regulations and standards.
• Experience with budgeting and financial management.
• Proficiency in Microsoft Office Suite and other relevant software. 

. 

• Develop and communicate – Develop and communicate detailed specifications for implementation while maintaining customer expectations. Produce reports, timelines, and graphics to communicate expectations and progress to management, customers, investors, and other relevant parties.

• Research and test -  Research and analyze the nature, effect, and results of system difficulties.  Work closely with IT team to satisfy data sampling, project analysis, testing verification, and other user requests from existing client databases.

• Collaborate – Work closely with colleagues to understand technical needs. Understand how any disruptions will potentially change a project and affect the business. Communicate with team leads to ensure client satisfaction, and provide recommendations as needed.

Requirements: 

• Associate's degree Bachelor's degree (preferred) in Home Health management or related field
• 2-3 years of years of related experience  
• Excellent communication and customer service skills
• Experienced management skills with the ability to lead, facilitate, motivate and organize

About A Care U Need: A Care U Need is a private duty home health agency dedicated to respectfully and compassionately meeting the needs of our clients and their families, by listening, planning, educating, and delivering the highest quality of individualized home healthcare. Our employees enjoy a work culture that promotes our mission

A Care U Need benefits include Flexible schedule with the ability to work from home.
This role has a high potential of being a full-time role role depending on productivity with a hefty salary that will include benefits like health care, and paid time off.

Employees can also take advantage of Flexible schedule