Director of People Operations

Roles & Responsibilities

• Serve as a trusted advisor to clients, providing guidance on team effectiveness, organizational design, employee relations, and people decisions.

• Manage the benefits program day-to-day: open enrollment, carrier coordination, employee questions, a potential program migration and feedback loops

• Create lightweight systems and processes to implement across our client base to improve consistency while preserving speed and flexibility.

• Partner with leadership on headcount planning, organizational structure, and evolving team needs.

Qualifications

• 7+ years of experience building People programs in an early stage, high growth environment or consulting role where adaptability and execution mattered as much as expertise.

• A builder's mindset. You enjoy creating systems from scratch and improving them as the organization evolves.

• Strong HR business partnering skills and the ability to translate business goals into practical people strategies.

• Sound judgment when navigating sensitive employee situations, balancing empathy with accountability.

• Comfort operating in ambiguity and making progress without waiting for perfect information.

• A practical approach to People Operations that focuses on outcomes rather than process for process's sake.

• Familiarity with modern AI tools and a curiosity about how technology can improve internal workflows is a plus.

Employment Detail

• Full-time, 40+ hours/week position with flexible PTO

• Remote role; crisp and professional work-from-home setup is required

• Competitive compensation via base salary + quarterly revenue share

• Full professional fluency in English is required